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Error 500 when sending the login and password to the employee

Error 500 when sending the login and password to the employee, tried to provide access with the registered password, but still does not let the employee into the system
https://toster.1b.app/
Original question is available on version: ua

Answers:

Сусяк Ігор
Integrator.com.ua
Personal license
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Vasyl, hello
please describe step by step how you issue access to an employee.
When you issue manually, is everything ok?
24.08.2022, 14:01
Original comment available on version: ua

Василишин Василь Ярославович
Toster.if.ua
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it is necessary to grant access to the employee, but it does not work
1) Sent an invitation - the employee cannot register through the link (as a result of the registration, a red bar appears at the top, which theoretically should contain a description of the error, but it is empty)
2) in the "Users and employees" settings, I check the "Generate and send password" box, resulting in the 500th error.
3) The card is already created
- I mark employees with a tick
- in the "Users and employees" settings, I write a password.
- I grant access rights
- check "dynamic IR"
- I give a link for login
The result is "incorrect login or password"
24.08.2022, 14:47
Original comment available on version: ua

Сусяк Ігор
Integrator.com.ua
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1) through the link to register - is that right? https://www.screencast.com/t/VU83iv2ciB can you screen further what is wrong with the employee?
2) maybe you published in the OS, you need to enter fields here /app/employer/
Access level:
Access rights group:
Login:
Password:
and at the bottom, if necessary, tick Work with dynamic IP.
All other fields - clear before saving. This is for restriction, probably one of them is blocking.
3) maybe a weak password, try the one that the system itself offers to generate.
25.08.2022, 10:41
Original comment available on version: ua

Василишин Василь Ярославович
Toster.if.ua
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Commentary is available in ua and not yet translated to the current language.
25.08.2022, 15:39

Сусяк Ігор
Integrator.com.ua
Personal license
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clear the Effective date field.
25.08.2022, 22:31
Original comment available on version: ua

Василишин Василь Ярославович
Toster.if.ua
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Ihor Susiak
Integrator
Integrator.com.ua
info@integrator.com.ua
380673446877 wrote:
clear the Effective date field.

Doesn't help!
26.08.2022, 11:52
Original comment available on version: ua

Сусяк Ігор
Integrator.com.ua
Personal license
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took Date of relevance,
took Generate password
and substituted the long password that the system suggests, right?
check again. if not, I will connect to the computer and show you.
26.08.2022, 14:31
Original comment available on version: ua

Василишин Василь Ярославович
Toster.if.ua
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it doesn't work for us.
26.08.2022, 14:36
Original comment available on version: ua

Error 500 was due to the fact that you had an error in the letter template that was sent. I fixed it, the letter with the password is sent to the mail
But the contact cannot get into the system, because do not allow users with the level of manager and below - the ban is
26.08.2022, 17:03
Original comment available on version: ua

Василишин Василь Ярославович
Toster.if.ua
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Hooray!!!
26.08.2022, 18:35
Original comment available on version: ua

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