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CRM domain change

Answers:

Good afternoon.
Domain change - 1 hour.
22.11.2021, 11:41
Original comment available on version: ru

We agree how to pay? You need an account from a company in Russia.

Tasun Sergey Vladimirovich
OneBox production wrote:
Good afternoon.
Domain change - 1 hour.
22.11.2021, 13:03
Original comment available on version: ru

Good afternoon.
The domain has been changed, licenses have been registered, automations are working.
24.11.2021, 11:31
Original comment available on version: ru

))))))))))
Well, yes, it’s true that yesterday they did it on their own, because everything took a very long time through the support.

Tasun Sergey Vladimirovich
OneBox production wrote:
Good afternoon.
The domain has been changed, licenses have been registered, automations are working.
24.11.2021, 11:34
Original comment available on version: ru


Tasun Sergey Vladimirovich
OneBox production wrote:
Good afternoon.
The domain has been changed, licenses have been registered, automations are working.

During the transfer, we noticed that the integration with Roistat was broken.
26.11.2021, 16:28
Original comment available on version: ru


Maxim wrote:
During the transfer, we noticed that the integration with Roistat was broken.

Good afternoon.
Integration settings are stored in the box database.
When changing the domain, no changes to the database are required.
26.11.2021, 23:22
Original comment available on version: ru


Tasun Sergey Vladimirovich
OneBox production wrote:

Maxim wrote:
During the transfer, we noticed that the integration with Roistat was broken.

Good afternoon.
Integration settings are stored in the box database.
When changing the domain, no changes to the database are required.

No one in the database and did not make changes.
Now, when trying to authorize, they give an error (screen in attachment).
Also a question from Roistat:
"Tell me, please, is CRM requests being logged? Is it possible to provide logs?"
30.11.2021, 09:39
Original comment available on version: ru

Good afternoon.
Unfortunately, there is no screen, therefore, it is difficult to say what the error was.
You don't have Roistat integration set up

Logging in the system is underway, section "Reports" https://crm.global-trailer.ru/admin/report/
Logs can be viewed here
https://crm.global-trailer.ru/admin/shop/report/logs/
System logs (web server) you can see yourself on your server.
As I understand it, you have the Vesta server control panel installed.
On your requests dated 11/26/2021, Friday, you received a 302 - redirect (incorrect requests of the system engines redirect to the dashboard)
30.11.2021, 15:22
Original comment available on version: ru


Tasun Sergey Vladimirovich
OneBox production wrote:
Good afternoon.
Unfortunately, there is no screen, therefore, it is difficult to say what the error was.
You don't have Roistat integration set up

Logging in the system is underway, section "Reports" https://crm.global-trailer.ru/admin/report/
Logs can be viewed here
https://crm.global-trailer.ru/admin/shop/report/logs/
System logs (web server) you can see yourself on your server.
As I understand it, you have the Vesta server control panel installed.
On your requests dated 11/26/2021, Friday, you received a 302 - redirect (incorrect requests of the system engines redirect to the dashboard)

We did integration with Roistat even when there was no such integration in OneBox market and Roistat technical support implemented it jointly with OneBox specialists.
Screen attached.
30.11.2021, 15:29
Original comment available on version: ru

Now there is an integration. Set it up and it might work.
30.11.2021, 15:42
Original comment available on version: ru

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