CRM not working
https://tiva.crm-onebox.com/ - not working since night
here is the message: Uncaught ConnectionManager_Exception: Cannot connect to database: Connection refused in /var/www/newalphademocrm/web1/web/packages/ConnectionManager/ConnectionManager_MySQLi...
Probably running out of disk space
Help solve the problem, work breaks
Original question is available on version: ru
here is the message: Uncaught ConnectionManager_Exception: Cannot connect to database: Connection refused in /var/www/newalphademocrm/web1/web/packages/ConnectionManager/ConnectionManager_MySQLi...
Probably running out of disk space
Help solve the problem, work breaks
Answers:
Good afternoon.
Out of disk space on the server.
The system is available.
Out of disk space on the server.
The system is available.
05.06.2021, 15:47
Original comment available on version: ru
tell me how to properly clean to free up space?
05.06.2021, 15:51
Original comment available on version: ru
The system is already available.
You can work.
You can work.
05.06.2021, 15:53
Original comment available on version: ru
thank you very much. I just wanted to clarify to avoid this problem.
05.06.2021, 15:54
Original comment available on version: ru
You can monitor resources in the "Server Load Control Panel"
https://tiva.crm-onebox.com/admin/shop/statistic/
https://tiva.crm-onebox.com/admin/shop/statistic/
05.06.2021, 15:58
Original comment available on version: ru
Hello, the problem has reoccurred. Although as soon as the first notification appeared, I deleted more than 1000 products and then added a task to delete photos. How to solve such a problem anyway? add a place? how to clean?
16.06.2021, 03:15
Original comment available on version: ru
Good afternoon, Natalia. At the moment you have a problem with importing orders from opencart. Namely https://dodomik.com.ua/index.php?route=api/oneboxsync/getOrderValue/&token=Х... on the link opencart should give json with orders or several lines with errors, but for you it leads to 404 website error. Please contact the integrator who set up the integration with opencart for you so that he can sort out the problem.
16.06.2021, 10:13
Original comment available on version: ru
Good afternoon.
Your system is now available.
But due to the error described above, the opencart exchange logs grow rapidly and take up disk space.
Your system is now available.
But due to the error described above, the opencart exchange logs grow rapidly and take up disk space.
16.06.2021, 10:22
Original comment available on version: ru
At the same time, I don’t process annual crowns, maybe at night there wasn’t enough space for backup
Natalia - as your server, send access to your email, I'll see if I can clear or reduce the tariff.
How do you rent - only through OneBox administrators
Natalia - as your server, send access to your email, I'll see if I can clear or reduce the tariff.
How do you rent - only through OneBox administrators
16.06.2021, 10:40
Original comment available on version: ru
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