Amount in sales reports
Good afternoon! what could be the reason that in sales reports with 1 of the same filters on different days it shows a different amount?
We need to see the total of completed orders for the week. Filter by closing date. If I understand correctly, this number should be the same yesterday, today, and tomorrow.
https://shopforcars.crm-onebox.com/admin/shop/report/sales/?filtermanagerid=&... =&statusid%5B%5D=75&filtersourceid=&productid=&filterproductid=&filterproductname=&ok=%D0%A4%D0%B8%D0%BB%D1%8C%D1%82%D1%80%D0%BE%D0%B2% D0%B0%D1%82%D1%8C
Original question is available on version: ru
We need to see the total of completed orders for the week. Filter by closing date. If I understand correctly, this number should be the same yesterday, today, and tomorrow.
https://shopforcars.crm-onebox.com/admin/shop/report/sales/?filtermanagerid=&... =&statusid%5B%5D=75&filtersourceid=&productid=&filterproductid=&filterproductname=&ok=%D0%A4%D0%B8%D0%BB%D1%8C%D1%82%D1%80%D0%BE%D0%B2% D0%B0%D1%82%D1%8C
Answers:
Victoria wrote:
Good afternoon! what could be the reason that in sales reports with 1 of the same filters on different days it shows a different amount?
perhaps some of the orders are recalculated according to some conditions
you can keep track of the order amounts and check if this is the case for the same past date interval
Victoria wrote:
We need to see the total of completed orders for the week.
actually filter for the desired period of time
24.02.2021, 16:34
Original comment available on version: ru
Tyndyk Maxim Vadimovich
Administrator wrote:
you can keep track of the order amounts and check if this is the case for the same past date interval
that's why the question arose, because we saw that the amounts do not match for 1 and the same period of time
25.02.2021, 15:41
Original comment available on version: ru
Victoria wrote:
that's why the question arose, because we saw that the amounts do not match for 1 and the same period of time
this is just an assumption - I don’t see a specific reasoning for the error on the part of the system
I recommend that you filter out a smaller amount of data, and see if the data will change (and for whom) - and then check what changed in such a process
25.02.2021, 16:43
Original comment available on version: ru
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