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Update contact information on the 1b.app website

The contact https://1b.app/ua/user/154153/ lost his phone number (380973258632), he cannot authorize to pay for the box.
Replace the number with 380501487909, please.
Original question is available on version: ua

Answers:

Good day.
We need to somehow make sure that the specified phone number refers to the specified client.
27.06.2024, 15:05
Original comment available on version: ua

Василик Тарас
Personal license

Maksym Vadimovich Tyndyk
OneBox production wrote:
Good day.
We need to somehow make sure that the specified phone number refers to the specified client.

Good day. Would it be suitable, as a confirmation option, to send a letter to the mail indicated in the contact, from where the client will reply to your letter with confirmation that the indicated number refers to him?
27.06.2024, 16:23
Original comment available on version: ua


Vasylyk Taras wrote:
Good day. Would it be suitable, as a confirmation option, to send a letter to the mail indicated in the contact, from where the client will reply to your letter with confirmation that the indicated number refers to him?

I think you can contact either through your manager (if there is one) or through chat - and the client will be guided on how to confirm his identity in order to replace contact details and change the system binding.
27.06.2024, 16:31
Original comment available on version: ua

The client needs to contact his integrator partner and the number will be replaced.
They have a partner Bolotyan Yury Alexandrovych
27.06.2024, 17:00
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників» Original comment available on version: ua

Болотян Юрий Александрович SheBo
SHEBO
Personal license
Leave a message in this thread and the user's contacts will be shown to you

Vasylyk Taras wrote:
The contact https://1b.app/ua/user/154153/ lost his phone number (380973258632), he cannot authorize to pay for the box.
Replace the number with 380501487909, please.

It is necessary for the client to write to me on Telegram at the number 0663508850 and we will change the data, the client also needs to create an account on the 1b.app website at the number 0501487909 (it does not exist now)
28.06.2024, 09:51
SHEBO Original comment available on version: ua

Василик Тарас
Personal license
Bolotyan Yury Aleksandrovych , please update the phone number in the contact.
28.06.2024, 12:35
Original comment available on version: ua

Василик Тарас
Personal license

Yuri Alexandrovych Bolotyan
SheBo wrote:

Vasylyk Taras wrote:
The contact https://1b.app/ua/user/154153/ lost his phone number (380973258632), he cannot authorize to pay for the box.
Replace the number with 380501487909, please.

It is necessary for the client to write to me on Telegram at the number 0663508850 and we will change the data, the client also needs to create an account on the 1b.app website at the number 0501487909 (it does not exist now)

I will give it to the client
28.06.2024, 12:41
Original comment available on version: ua

Болотян Юрий Александрович SheBo
SHEBO
Personal license
Leave a message in this thread and the user's contacts will be shown to you

Vasylyk Taras wrote:
Bolotyan Yury Aleksandrovych , please update the phone number in the contact.

how to do it if the client is not registered on the 1b.app website https://prnt.sc/7LrSqfuFTBun ?
28.06.2024, 14:30
SHEBO Original comment available on version: ua

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