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Backup for xmarin tariffs

I'm trying to get a backup copy of my OneBox, I'm trying to get a backup and I'm getting a pardon "Available only in paid OneBox cloud plans". I have a paid hmarny tariff for data. Paid for a month in advance.
1. Why am I not understanding now?
2. How can I get a backup copy?
Even dyakuyu for vodpovid.
Original question is available on version: ru

Answers:

Good evening!
Unfortunately, for now, the backup cannot be downloaded.
Right now this feature is in development, and while downloading backups does not work properly.
I think that within a month it will appear for all users, but in a different form.
We started doing it, but we ran into a lot of problems: the user downloads the backup, then onebox is updated (even the minor version), and that's it, the backup is no longer suitable.
01.06.2022, 21:04
Как со мной связаться - никак :)
Задавайте вопросы на форуме публично - и я отвечу.
Подробнее - https://1b.app/ru/user/11/
Original comment available on version: ru

Thank you for your advice.
01.06.2022, 21:58
Original comment available on version: ru

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