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I don't receive email requests after clicking the "report when available" button in the app

There is a partner account https://crm-onebox.com/ru/user/21/ it contains data this contact is tied to the company https://crm-onebox.com/ru/partner /shebo/ , then posted the application from shebo https://crm-onebox.com/ru/app/system-configuration-for-the-electricity-supplier/ I go under the client account I press the button report when appears. After that, according to the contact details that are indicated https://crm-onebox.com/en/user/21/, no request comes to the mail that the client was interested in the application. During the day I tried to send a request several times. Please fix it.
Оригинальный вопрос доступен на версии: ru SHEBO

Answers:

As can be judged from the events, 3 messages were sent to your mail that the application was interested in
Check mail y_bolotyan@ukr.net
19.08.2021, 09:42
Оригинальный комментарий доступен на версии: ru


Maria
OneBox production wrote:
As can be judged from the events, 3 messages were sent to your mail that the application was interested in

To the mail that is specified in the profile settings https://crm-onebox.com/ru/user/21/ ?
19.08.2021, 09:44
SHEBO Оригинальный комментарий доступен на версии: ru

No, the mail that is specified by the application provider
19.08.2021, 09:47
Оригинальный комментарий доступен на версии: ru


Maria
OneBox production wrote:
No, the mail that is specified by the application provider

How can mail be swapped?
19.08.2021, 09:48
SHEBO Оригинальный комментарий доступен на версии: ru

Contact Alexander Chizhik. He will gladly help you update your partner information
19.08.2021, 12:28
Оригинальный комментарий доступен на версии: ru

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