automatic order processing
2020-10-06 12:38:28
There is a client, he has: sales of food for dogs and cats.
Orders are accepted in viber, orders are recorded in Google tables, warehouse records are kept in a mobile application based on 1C. 3-10 orders per day. In principle, everything suits, but it is necessary to optimize the work so that the order is processed automatically.
Need:
- download contact database
- make integration with Viber (so that a BP order is created if there is a message from the client)
- set up the Order business process, processing should occur automatically,
- automate the warehouse (posting, reserve, write-off - as actions at the stages of BP)
-reminders that a month has passed, and the client needs to sell food so that he does not order from a competitor.
What solution can be offered using the standard functionality of OneBox.
Original question is available on version: ru
Orders are accepted in viber, orders are recorded in Google tables, warehouse records are kept in a mobile application based on 1C. 3-10 orders per day. In principle, everything suits, but it is necessary to optimize the work so that the order is processed automatically.
Need:
- download contact database
- make integration with Viber (so that a BP order is created if there is a message from the client)
- set up the Order business process, processing should occur automatically,
- automate the warehouse (posting, reserve, write-off - as actions at the stages of BP)
-reminders that a month has passed, and the client needs to sell food so that he does not order from a competitor.
What solution can be offered using the standard functionality of OneBox.
Answers:
It is very difficult to answer something specific, but in short - that is, it is possible to set everything up in this way by applying a couple of dozens of automations at the stages. There is no ready-made solution, for example, the action "set it up like this."
Again, the import of the contact database is in no way related to the automation of business processes.
Again, the import of the contact database is in no way related to the automation of business processes.
06.10.2020, 12:45
Original comment available on version: ru
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