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All products are moved to one category

Good afternoon. I have a glitch in boxing.
I'm moving some product from one category to another. I select the quantity I need, click edit and select the category I want to move it to. And for some reason all the products from the box end up in that category, not just the ones I selected. There is a video, write an email where to drop it. Thanks
Original question is available on version: ua

Answers:

Video drop here, if you ask for help on the forum - please provide all the necessary data here so that any user can answer you. If you want to personally drop a video to someone - there is individual support for this from integrators.
29.05.2025, 14:25
Original comment available on version: ru


lace
OneBox production wrote:
Upload the video here if you are asking for help on the forum - please provide all the necessary data here so that any user can answer you. If you want to upload a video to someone personally - there is individual support for this from the integrators.

I imported a product from a supplier, moved the product from the supplier's categories to my own. I selected the product, clicked edit and chose the category I wanted to move it to. It didn't move the first time. I tried again and after that all the products ended up in one category.
This happens very often when there are more than 100 products
Video link: https://drive.google.com/file/d/1mwkYdndKB6OB1FEoAn-atxrn4a43dDQw/view?usp=shari...
17.06.2025, 15:12
Original comment available on version: ua

the problem is that you work with products in several tabs in parallel. When choosing "Select all on this page" the cache of the last opened products is used. Thus, when you simply open all products, then for the current page "select all on all pages" these are also all products. That is, if you work with products in one browser tab or refresh it before each necessary action (if you visited other pages) - everything will be ok.
17.06.2025, 15:24
Original comment available on version: ru


lace
OneBox production wrote:
the problem is that you are working with products in several tabs in parallel. When you select "Select all on this page", the cache of the last opened products is used. Thus, when you simply open all products, then for the current page "select all on all pages" it is also all products. That is. if you work with products in one browser tab or refresh it before each necessary action (if you went to other pages) - everything will be ok.

Thanks for the prompt response, I'll try it.
I just look for the categories in my box in the second tab and copy the IDs to indicate when transferring.
17.06.2025, 15:27
Original comment available on version: ua

Just before the next edit, if you opened some other tab, refresh the current one and then do something en masse and it will be ok.
17.06.2025, 15:30
Original comment available on version: ru

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