The product is not displayed in stock, although it is in stock
Good day!
Please tell me what needs to be done to ensure that the product is in stock, if it is in stock, but the supplier does not have it.
For example, the product has a check mark "Synchronize availability with suppliers and warehouses" https://prnt.sc/FVFFdRVO2rut
The supplier does not have the product, but it is in stock https://prnt.sc/HdnG-nARIcaY
But the product still has the availability status "Out of stock" https://prnt.sc/lP6L-46piCC
When the goods are with the supplier, and the "Synchronize availability with suppliers and warehouses" check box is also enabled - the availability or absence of the goods is marked.
But with the goods in stock - it does not work
The user is willing to pay for the solution 5$
Original question is available on version: ua
Please tell me what needs to be done to ensure that the product is in stock, if it is in stock, but the supplier does not have it.
For example, the product has a check mark "Synchronize availability with suppliers and warehouses" https://prnt.sc/FVFFdRVO2rut
The supplier does not have the product, but it is in stock https://prnt.sc/HdnG-nARIcaY
But the product still has the availability status "Out of stock" https://prnt.sc/lP6L-46piCC
When the goods are with the supplier, and the "Synchronize availability with suppliers and warehouses" check box is also enabled - the availability or absence of the goods is marked.
But with the goods in stock - it does not work
Answers:
Everything, I already found it myself)))
Thank you))
Thank you))
09.09.2024, 21:26
Original comment available on version: ua
Although not, there is still a problem.
I added the settings for the warehouse https://prnt.sc/uWx4fGvLvDqo and when the "Synchronize availability with suppliers and warehouses" check box is turned on - data on the availability of the product is inserted, if the product is in stock, everything is fine here.
But I noticed in several positions that if the product has a specified supplier, and the supplier does not have the product, but it is in stock - then the value of the product availability field is still "Not in stock"
The synchronization tick is https://prnt.sc/zxX-Y1EJTYeW
The product is in stock https://prnt.sc/rcTobGU9dOrb
There is a supplier, but the product is not available https://prnt.sc/M5RJ6IxOHIrv
What now prevents it from working correctly?
I added the settings for the warehouse https://prnt.sc/uWx4fGvLvDqo and when the "Synchronize availability with suppliers and warehouses" check box is turned on - data on the availability of the product is inserted, if the product is in stock, everything is fine here.
But I noticed in several positions that if the product has a specified supplier, and the supplier does not have the product, but it is in stock - then the value of the product availability field is still "Not in stock"
The synchronization tick is https://prnt.sc/zxX-Y1EJTYeW
The product is in stock https://prnt.sc/rcTobGU9dOrb
There is a supplier, but the product is not available https://prnt.sc/M5RJ6IxOHIrv
What now prevents it from working correctly?
09.09.2024, 21:55
Original comment available on version: ua
Natalia wrote:
But I noticed in several positions that if the product has a specified supplier, and the supplier does not have the product, but it is in stock - then the value of the product availability field is still "Not in stock"
Please provide a link to the product for inspection
12.09.2024, четверг, 11:45
Original comment available on version: ua
Maksym Vadimovich Tyndyk
OneBox production wrote:
Please provide a link to the product for inspection
I understand that the problem was with the product https://etg.crm-onebox.com/app/product/81571/edit/?tabid=0 - but the recalculation of availability seems to work correctly - the product is in stock
12.09.2024, четверг, 11:47
Original comment available on version: ua
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