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OneBox stopped recalculating availability with suppliers and warehouses

Screen. The supplier has a "available" checkbox. The product has synchronization with availability. But presence is not added. The product is out of stock. Appeared a few days ago. It goes into stock only if you manually resave the product in the Suppliers tab. But there are many goods and we cannot count each one in this way. Why does this automation not work in bulk?
Original question is available on version: ru

Answers:

And I will add that manually after saving it also does not work. It adds presence and after a while removes this presence...
18.08.2022, 15:26
Original comment available on version: ru

Hello
Tell me, is the problem still relevant?
21.10.2022, 18:21
Original comment available on version: ru


Maria
OneBox production wrote:
Hello
Tell me, is the problem still relevant?

Hello. No, not relevant anymore
24.10.2022, 09:28
Original comment available on version: ru

#153924
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The same problem with the "available" checkbox. The product is in stock, but the corresponding check mark disappears within an hour after placing it manually. accordingly, the product is not available on the website
07.02.2023, 22:10
Original comment available on version: ua


#153924 wrote:
The same problem with a tick "is available". The product is on the leftovers, however, the corresponding checkmark disappears within an hour after manually affixing it. there is no product on the website

You can look at the settings of your system, maybe you have a recalculation of prices, according to which the rule was not found for this product, etc. checkbox synchronization of price and availability is then sets the cost to 0 and out of stock. After the recalculation, the availability update will be launched, which can return the availability (if there is a checkmark, the product is available, etc.), it is possible that the upload to the site works for you just at the moment when the recalculation worked, and the availability update has not yet been completed. Try to space the upload to the site and recalculate prices for different hours
08.02.2023, 11:12
Original comment available on version: ru

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