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Remainders from 1s

Good afternoon, we have set up integration from 1s to api
Everything is ok, except for one item
this is what we see in OneBox https://ubp.crm-onebox.com/admin/shop/products/44/storage/
remainder
and this is what is in 1s
Original question is available on version: ru

Answers:

Hello.
You can send a request for the remains specifically for this position - will it be sent correctly?
And provide an example of such a request if something is wrong
07.12.2021, 15:06
Original comment available on version: ru

Commentary is available in ru and not yet translated to the current language.
07.12.2021, 15:08

Commentary is available in ru and not yet translated to the current language.
07.12.2021, 16:20

Do you have the opportunity to unload from 1C the balances only for this product for testing?
08.12.2021, 15:53
Original comment available on version: ru

Leftovers are uploaded to OneBox, every 30 minutes
Or am I misunderstanding your question?
08.12.2021, 16:22
Original comment available on version: ru


business Ukrainian partner wrote:
Leftovers are uploaded to OneBox, every 30 minutes
Or am I misunderstanding your question?

I am interested in unloading the balances only for 1 product.
Okay, I'll take a break to analyze the problem - I'll write off the result in this thread.
08.12.2021, 16:36
Original comment available on version: ru

https://ubp.crm-onebox.com/admin/shop/products/44/storage/
the problem is that you have 34 items in reserve
and the import of balances cannot write off 16 goods, since they are all in reserve
you need to cancel the reserves - and then it can write off
09.12.2021, 16:21
Original comment available on version: ru

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