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When we import the generated document into pdf, the image is not displayed

In this OneBox: yesenergy.1b.app
1. Here is the document and there are 1248 images in it
/app/document/29/control/
2. Here is the template from which this image goes into document 1249
/app/document/templates/1/control/
3. This is how it is imported into pdf and it is missing the image that should be 1250 in it
Please correct the download in pdf
Original question is available on version: ua

Answers:

Сусяк Ігор Integrator
Integrator.com.ua
Personal license
Hi Vyacheslav
here the question is not pdf, but the format of the logo itself.
the easiest way - go to the document template, copy the logo to the Windows clipboard with the keys Ctrl + Shift + S
and inserted Ctrl + v instead of the existing logo. Save and print the document - it should work.
23.01.2023, 21:59
Original comment available on version: ua

You have a logo in webp format, replace it with png and it will work
24.01.2023, 11:27
Original comment available on version: ru

Легеза Вячеслав Валерианович iCOLOR OneBox
ФОП Легеза Вячеслав Валерианович
Personal license
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Maria
OneBox production wrote:
You have a logo in webp format, replace it with png and it will work

thanks, it worked
24.01.2023, 13:07
Original comment available on version: ua

Легеза Вячеслав Валерианович iCOLOR OneBox
ФОП Легеза Вячеслав Валерианович
Personal license
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Ihor Susiak
The integrator wrote:
Hi Vyacheslav
here the question is not pdf, but the format of the logo itself.
the easiest way - go to the document template, copy the logo to the Windows clipboard with the keys Ctrl + Shift + S
and inserted Ctrl + v instead of the existing logo. Save and print the document - it should work.

Igor, thank you very much
Maria gave me a universal answer, so I mark it as correct.
The correct format will be easier to do than trying to dance with a tambourine every time we create a template.
24.01.2023, 13:10
Original comment available on version: ua

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