I load the .xslx file, the system correctly recognizes the columns, displays the first 20 contacts out of 1500. Then I start the download, I get the notification "Changes will be applied in a couple of minutes." After that nothing happens. BUT if after that you manually create a new contact, it will be assigned a number that is one and a half thousand different from the last one.
I load the .xslx file, the system correctly recognizes the columns, displays the first 20 contacts out of 1500. Then I start the download, I get the notification "Changes will be applied in a couple of minutes." After that nothing happens. BUT if after that you manually create a new contact, it will be assigned a number that is one and a half thousand different from the last one.
Thank you, I registered the mail in the account - it came: Business Process #15 Creation date: 2021-08-03 16:09:57 Completed: 2021-08-03 16:10:07 updated: 0 added: 0 Missing: 0 Error: 1536 Status: done Tell me, plz, how to understand what to change .. Well, is it necessary to do something with the fact that the counter has already risen by 5 thousand? do you need to delete something?
Thank you, I registered the mail in the account - it came:
Business Process #15
Creation date: 2021-08-03 16:09:57
Completed: 2021-08-03 16:10:07
updated: 0
added: 0
Missing: 0
Error: 1536
Status: done
Tell me, plz, how to understand what to change ..
Well, is it necessary to do something with the fact that the counter has already risen by 5 thousand? do you need to delete something?
[file]8965[/file]
Perhaps you are uploading contacts without contact details (the most common mistake), if not, give your file and show the settings under which you upload it. Thanks
Perhaps you are uploading contacts without contact details (the most common mistake), if not, give your file and show the settings under which you upload it. Thanks
Yes, some of the contacts are without a number. And if you load only with numbers, then everything works. But in the settings System settings / Miscellaneous / CRM / Setting the design and tables of business processes - ticked the box "Allow adding a user without contact details". Or does it not make it possible to upload a full name without a number? And how then to understand the movement of the counter of contacts? If not, how can I download the full name list? Thank you.
Yes, some of the contacts are without a number. And if you load only with numbers, then everything works.
But in the settings System settings / Miscellaneous / CRM / Setting the design and tables of business processes - ticked the box "Allow adding a user without contact details".
Or does it not make it possible to upload a full name without a number? And how then to understand the movement of the counter of contacts? If not, how can I download the full name list?
Thank you.
you made a mistake somewhere when saving the file. Firstly, the format is strangely named, and secondly, when I load it into the box, it shows me other data in the preview. Those. the file is not the same or the wrong sheet at all. Make a new file from scratch and enter the data there
you made a mistake somewhere when saving the file. Firstly, the format is strangely named, and secondly, when I load it into the box, it shows me other data in the preview. Those. the file is not the same or the wrong sheet at all. Make a new file from scratch and enter the data there
I don't really understand what "error saving" means. In any case, I saved it already in the old XLS format, re-named it, there is not a single contact with the number in the file itself, but the preliminary reading shows information from a completely different file that I downloaded much earlier. Is the problem in the file? What could be wrong with him?
I don't really understand what "error saving" means.
In any case, I saved it already in the old XLS format, re-named it, there is not a single contact with the number in the file itself, but the preliminary reading shows information from a completely different file that I downloaded much earlier. Is the problem in the file? What could be wrong with him?
[file]9028[/file]
[file]9029[/file]
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