Good afternoon.
When the automatic action "Universal Products Import (xml/json)" is triggered, empty product categories https://prnt.sc/10c2bvm are constantly loaded (an example of a category at the link https://supero.crm-onebox.com/admin/shop/products /list-table/mode/?searchLine=&categoryid=1478) (which we previously removed from CRM) from the provider, which clutters the system and does not allow the content manager to work productively.
Import settings used on the screenshot: https://drive.google.com/file/d/10gQEM0zV-IKKOrvXJAkb8bUBHHZ9Jvvk/view?usp=sharing
Or you can look in the settings for actions once an hour yourself.
1. How can I make sure that when synchronizing products, categories are not updated (new ones are not created)?
2. How to make sure that all new products from the supplier fall into the existing folder, conditionally "New Products"?
Good afternoon. When the automatic action "Universal Products Import (xml/json)" is triggered, empty product categories https://prnt.sc/10c2bvm are constantly loaded (an example of a category at the link https://supero.crm-onebox.com/admin/shop/products /list-table/mode/?searchLine=&categoryid=1478) (which we previously removed from CRM) from the provider, which clutters the system and does not allow the content manager to work productively. Import settings used on the screenshot: https://drive.google.com/file/d/10gQEM0zV-IKKOrvXJAkb8bUBHHZ9Jvvk/view?usp=shari... Or you can look in the settings for actions once an hour yourself. 1. How can I make sure that when synchronizing products, categories are not updated (new ones are not created)? 2. How to make sure that all new products from the supplier fall into the existing folder, conditionally "New Products"?
1. How can I make sure that when synchronizing products, categories are not updated (new ones are not created)?
You can try to remove the category tag names from the action settings - then the categories will not import at all And according to the settings for products by category - it will be searched either by external ID or by name.
2. How to make sure that all new products from the supplier fall into the existing folder, conditionally "New Products"?
select the "Default category" setting in the action - but the product will be added there if the system does not have its category according to the file
[quote]
1. How can I make sure that when synchronizing products, categories are not updated (new ones are not created)?
[/quote]
You can try to remove the category tag names from the action settings - then the categories will not import at all
And according to the settings for products by category - it will be searched either by external ID or by name.
[quote]
2. How to make sure that all new products from the supplier fall into the existing folder, conditionally "New Products"?
[/quote]
select the "Default category" setting in the action - but the product will be added there if the system does not have its category according to the file
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