There is such an outgoing Supplier process - http://crm.loader.com.ua/admin/shop/workflow/21/parameters/
Testing on the example of the process - http://crm.loader.com.ua/admin/customorder/zakaz-postavshchiku/1313/edit/
account of obligations.
I put actions like this - https://prnt.sc/yps4gw
http://crm.loader.com.ua/admin/shop/workflowstatus/176/action/new/
Obligations are registered correctly - https://prnt.sc/yps6uw
But when I make an outgoing payment - http://crm.loader.com.ua/admin/customorder/zakaz-postavshchiku/1313/payment/#done
That shows me Our obligations -12000 https://prnt.sc/yptjp7
When I turn on the Ship actions, the client's obligations also increase by the amount of the shipment.
I tried different combinations of checkbox settings - https://prnt.sc/yptqew
I can't choose to:
- Carried out the shipment of the Supplier's obligations decreased by the amount received from him
- Our obligations have decreased from the outgoing payment.
Please help me figure it out.
In outgoing orders, all amounts are negative - for example, the amount. On the basis of this amount, the reverse obligations of the process are recorded (positive value), from which outgoing payments are then deducted (quenched). You registered liabilities as negative based on the positive value of the additional field - respectively -6090 (outbound process liabilities) + (-6090) (payment) = - 12180 If you register in outgoing payments based on the value of an additional field, it must be with the appropriate sign, as well as amounts. Otherwise, refine the setting "Take the opposite value from the value of the additional field" in both actions - revision 1 hour.
In outgoing orders, all amounts are negative - for example, the amount.
On the basis of this amount, the reverse obligations of the process are recorded (positive value), from which outgoing payments are then deducted (quenched).
You registered liabilities as negative based on the positive value of the additional field - respectively -6090 (outbound process liabilities) + (-6090) (payment) = - 12180
If you register in outgoing payments based on the value of an additional field, it must be with the appropriate sign, as well as amounts. Otherwise, refine the setting "Take the opposite value from the value of the additional field" in both actions - revision 1 hour.
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