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The finalization of unloading the price list works crookedly

Last year, they did a revision (the work was carried out through technical support) to generate a price list (upload the price list, and the system determines the product by article and inserts a certain price of the product into a certain cell) and the possibility of sending it to the mail.
The action "Send a price list every day\hour" was added, all this was done through it, we never used sending it to the mail, but for ourselves we constantly generate and update prices, for the last half a year we have seen difficulty when uploading a file from price list and ticking execute now - nothing happens. The price list can be generated 10-20 times, yesterday, after an unmeasured number of uploads / downloads, it was not possible to get the completed price list. Today, from the 7th time, prices have been uploaded to the price list, but the file gives an error when opened, and then empty sheets are displayed.
Help solve this issue.
Action link http://box.agro-him.com.ua/app/automat
Original question is available on version: ru

Answers:

Please specify the essence of the problem - your action "Send price list every day \ hour" does not form and does not send the file to the mail?
Something you have not enough settings in action for it to work correctly
29.12.2021, 14:14
Original comment available on version: ru

This action also puts the actual prices for the article in the price list, then it could be downloaded, now the file is simply not filled out.
04.01.2022, 10:40
Original comment available on version: ru


Andrey wrote:
This action also puts the actual prices for the article in the price list, then it could be downloaded, now the file is simply not filled out.

Yes, it seems like I’m looking - there is a link to the file in action, there are prices in it ...
Can you be more specific about the problem?
26.01.2022, 14:40
Original comment available on version: ru

Prices in the file are put down sometimes from 5 times sometimes from 10 times, sometimes they are not put down at all.
26.01.2022, 14:54
Original comment available on version: ru


Andrey wrote:
Prices in the file are put down sometimes from 5 times sometimes from 10 times, sometimes they are not put down at all.

At such moments, you didn’t observe - does the daily kroner work out? In the panel http://box.agro-him.com.ua/app/system-statistic/ you can see when it worked or not
26.01.2022, 14:56
Original comment available on version: ru

We do not send price lists, but simply update prices and make mailings in a different way.
Here is the difficulty in updating the price with further downloading, the file itself is not updated, and it is not clear by what algorithm it is updated.
26.01.2022, 23:16
Original comment available on version: ru

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