Bug with integration or automation
Good afternoon!
Some glitch or bug has occurred.
The client placed an order on Rozetka and after a couple of minutes the same client canceled it.
I received an order in the box, but it is somehow buggy, I think not all automations worked.
Here is this order https://our-store.com.ua/admin/customorder/order/13191/edit/ There is almost nothing in it, + the order interface is the one that is by default, although we have a different one (here is an example of the interface of our order https://our-store.com.ua/admin/customorder/order/13192/edit/).
Tell me what is it?
Original question is available on version: ru
Some glitch or bug has occurred.
The client placed an order on Rozetka and after a couple of minutes the same client canceled it.
I received an order in the box, but it is somehow buggy, I think not all automations worked.
Here is this order https://our-store.com.ua/admin/customorder/order/13191/edit/ There is almost nothing in it, + the order interface is the one that is by default, although we have a different one (here is an example of the interface of our order https://our-store.com.ua/admin/customorder/order/13192/edit/).
Tell me what is it?
Answers:
Hello, as far as I can see this order has no status.
28.10.2020, 14:21
Original comment available on version: ru
Bodyako Dmitry Employee wrote:
Hello, as far as I can see this order has no status.
Dmitry, there is almost nothing in this order)))
Compare it to any other order or see automation
28.10.2020, 14:23
Original comment available on version: ru
Yes, I see. You can just delete it if it's really cancelled. If not, I can re-pull it into your box from the socket by deleting the current process from the base
28.10.2020, 14:44
Original comment available on version: ru
Bodyako Dmitry Employee wrote:
Yes, I see. You can just delete it if it's really cancelled. If not, I can re-pull it into your box from the socket by deleting the current process from the base
Please reload it and delete the current one.
I'll be very thankful.
Also, did it happen because of our settings or some kind of bug?
28.10.2020, 14:47
Original comment available on version: ru
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