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The button for selecting by parameters does not work in the mobile version

https://m.pokupay.kiev.ua/ If you go to the product category, let's say https://m.pokupay.kiev.ua/palatki/ - the selection by parameters button does not work. But if the same page is simply updated, everything starts working. What could be the problem?
Original question is available on version: ru

Answers:

Hello, this is probably due to the Yandex metrics script. Yandex is not available in Ukraine, if you log in under vpn - the button works fine.
09.10.2020, 16:33
Original comment available on version: ru


Bodyako Dmitry Employee wrote:
Hello, this is probably due to the Yandex metrics script. Yandex is not available in Ukraine, if you log in under vpn - the button works fine.

Good afternoon. I did not find my Yandex metric. Not in the settings, Not here view-source:https://m.pokupay.kiev.ua/ view-source:https://pokupay.kiev.ua/
15.10.2020, 14:18
Original comment available on version: ru

Hello. Not quite right search. Try to open Developer Console->Elements (google chrome browser) and search for yandex there.
19.10.2020, 17:47
Original comment available on version: ru


Bodyako Dmitry Employee wrote:
Hello. Not quite right search. Try to open Developer Console->Elements (google chrome browser) and search for yandex there.

I found it, but the problem is that it is not in the settings https://prnt.sc/v2x5rf and how to remove it?
20.10.2020, 12:19
Original comment available on version: ru

It is not set through the settings, but through some kind of js is inserted. This means that some kind of script starts on your site, in which the Yandex connection is registered. In any other box on our engine, there are no such things, so we can conclude that this is done by some kind of custom script. Remember what you connected / configured
20.10.2020, 12:36
Original comment available on version: ru

Haven't connected anything lately. I tried to set up a chat (I think carrotquest), but it was probably more than a year ago, in the end I deleted it, because I didn’t see the point in it. How to disable this script?
20.10.2020, 12:49
Original comment available on version: ru

I don’t know exactly where it comes from and who exactly inserts it on the page. I suspect that this is either one of the modules or some kind of integration. I need about 1 hour of revision to get into the code of your site and find exactly the place where this Yandex script comes from. If you're happy, I'll issue an invoice.
21.10.2020, 13:46
Original comment available on version: ru

I've been watching for 2 weeks. floating problem. If the metric - that would not work always. I noticed a feature - when the selection by selection by parameters button does not work - at the same time the "chip" is not loaded - this page is viewed by 5 people. Could this be her problem? How to turn it off? she was from the first day of boxing
06.11.2020, 15:38
Original comment available on version: ru


Grabovoi Pavel Anatolievich
Client wrote:
Maybe that's her problem

no, it's not a problem. This is a consequence of the problem I described above.
06.11.2020, 15:40
Original comment available on version: ru

https://m.metallcomplex.pro/truba-tbt/ - Yandex costs, everything works
https://m.rybalkashop.com.ua/makhovyye-udilishcha/ - the same problem. (I don’t think that we installed the same scripts with him)
06.11.2020, 16:15
Original comment available on version: ru


Bodyako Dmitry
Employee wrote:
consequence of the problem

Good afternoon. I asked my friends to test the button's performance - Out of 25 people, 9 do not work and 16 work. Nobody used vpn. If this is due to Yandex and the problem goes away when you remove this incomprehensible script - issue an invoice
11.12.2020, 12:43
Original comment available on version: ru

Hello. It is written in Google to pull up Yandex metrics. Go to the settings https://prnt.sc/w4l3as of the tags, to the place where you set up the key "Google Tag Manager Integration Code" and delete the tag associated with Yandex there. If you delete the setting "Google Tag Manager integration code (head)" in the box, then Yandex scripts do not pull on the page.
17.12.2020, 11:55
Original comment available on version: ru

Good afternoon. Thank you very much - everything worked.
05.02.2021, 13:58
Original comment available on version: ru

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