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Orders not coming

Integration with OpenCart.
Orders do not enter, goods are not imported https://polax-onebox.1b.app/app/opencart-1/
IP box in the allowed list
In logs https://polax-onebox.1b.app/admin/logs/showall/ajax/?file=opencart-2023-07-24.lo... [error] => Warning: No match for Username and/or Password.
But all data is correct.
Tell me what else you need to check to get a list of orders and goods?
Original question is available on version: ru Інтегратор CRM+ERP. Компания Olmonic

Answers:


Olmonic
Olmonic wrote:
Tell me what else you need to check to get a list of orders and goods?

specify correct version of opencart in activity
24.07.2023, 14:41
Original comment available on version: ru

Olmonic Olmonic
Інтегратор OneBox
Personal license

Care Department
OneBox production wrote:

Olmonic
Olmonic wrote:
Tell me what else you need to check to get a list of orders and goods?

specify correct version of opencart in activity

Orders still do not come to Box https://polax-onebox.1b.app/app/opencart-1/
25.07.2023, 07:30
Інтегратор CRM+ERP. Компания Olmonic Original comment available on version: ru

there are 3 options:
1. We are using the wrong authorization because the wrong opencart version is specified
2. Bug in opencart
3. api key is invalid
now with a request to https://polax.ua/index.php?route=api/login/
with parameter key=Your api key
we get an answer
[error] => Warning: No match for Username and/or Password.
which means that opencart does not authorize boxing by the specified key
25.07.2023, 10:26
Original comment available on version: ru

Olmonic Olmonic
Інтегратор OneBox
Personal license

Care Department
OneBox production wrote:
there are 3 options:
1. We are using the wrong authorization because the wrong opencart version is specified
2. Bug in opencart
3. api key is invalid
now with a request to https://polax.ua/index.php?route=api/login/
with parameter key=Your api key
we get an answer
[error] => Warning: No match for Username and/or Password.
which means that opencart does not authorize boxing by the specified key

If opencart does not authorize Box, then the goods should not have been loaded?
Yesterday Products and categories were loaded, orders are not loaded.
25.07.2023, 15:33
Інтегратор CRM+ERP. Компания Olmonic Original comment available on version: ru

Goods work directly with the database and orders are pulled through the api, i.e. one has no effect on the other
25.07.2023, 15:40
Original comment available on version: ru

Olmonic Olmonic
Інтегратор OneBox
Personal license

Care Department
OneBox production wrote:
there are 3 options:
1. We are using the wrong authorization because the wrong opencart version is specified
2. Bug in opencart
3. api key is invalid
now with a request to https://polax.ua/index.php?route=api/login/
with parameter key=Your api key
we get an answer
[error] => Warning: No match for Username and/or Password.
which means that opencart does not authorize boxing by the specified key

Thank you!
There was a bug in opencart
29.07.2023, 10:58
Інтегратор CRM+ERP. Компания Olmonic Original comment available on version: ru

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