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OneBox won't connect to Opencart database

From an external server it is connected to a DB. we don't use firewall.
Can't connect to db from vanbox. What to do?
Original question is available on version: ru

Answers:

Ярина
Personal license
Good day! if you are talking about my-bumerang, then it is the DB itself that blocks access. add IP box to allowed
26.06.2023, 12:46
Original comment available on version: ua

No. my-boomerang can be deleted. It no longer works. I am talking about Opencart znaide.com.ua
26.06.2023, 13:09
Original comment available on version: ua

Ярина
Personal license
and how do you see that it does not connect? there is no error in the link: https://znaide.1b.app/app/opencart-1/
26.06.2023, 14:26
Original comment available on version: ua

I found the bug myself. Orders are being shipped, prices and availability have not yet been updated. The time has already passed, I'm waiting maybe 2 hours for an update
26.06.2023, 14:50
Original comment available on version: ua

Understood what the problem is. There is something that needs to be updated. The presence changes only for those who have had changes in the last 2 hours. And I did them much earlier, but then it was not connected. How to update products in bulk, tell me so that they are then updated on the site?
26.06.2023, 19:13
Original comment available on version: ru


uabumerang@gmail.com wrote:
Understood what the problem is. There is something that needs to be updated. The presence changes only for those who have had changes in the last 2 hours. And I did them much earlier, but then it was not connected. How to update products in bulk, tell me so that they are then updated on the site?

for example, fill in a massive field with them
07.07.2023, 16:27
Original comment available on version: ru

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