Extension of photos in products
Good afternoon, the question is as follows.
In the product that was added after the update of the box to OneBox S, in the download for the online store, the extension puts png, although we upload jpg. It is not clear why the winner gives an image in png format for the product.
Loading:
https://vertex24.crm-onebox.com/media/export/1.xml
Product
In SRM, this product is
I have attached a photo that we upload to the srm.
URL of main photo in SRM https://vertex24.crm-onebox.com/media/thumb/97/3b/973b73e029da586479d086eb5677b4...
Why is the URL in the download https://vertex24.crm-onebox.com/media/shop//97/3b/973b73e029da586479d086eb5677b4... ?
Previously, all products were white in the same jpg format:
Original question is available on version: ua
In the product that was added after the update of the box to OneBox S, in the download for the online store, the extension puts png, although we upload jpg. It is not clear why the winner gives an image in png format for the product.
Loading:
https://vertex24.crm-onebox.com/media/export/1.xml
Product
In SRM, this product is
I have attached a photo that we upload to the srm.
URL of main photo in SRM https://vertex24.crm-onebox.com/media/thumb/97/3b/973b73e029da586479d086eb5677b4...
Why is the URL in the download https://vertex24.crm-onebox.com/media/shop//97/3b/973b73e029da586479d086eb5677b4... ?
Previously, all products were white in the same jpg format:
Answers:
The system converts only to the format specified here https://vertex24.crm-onebox.com/app/settings/product/ in the Image storage format (including thumbnail files) field.
are you sure you didn't load the png initially?
are you sure you didn't load the png initially?
22.12.2022, 18:22
Original comment available on version: ru
The question is no longer relevant, please note that a lot of time has passed since the request was created. Budb-please respond faster in the future, because it is simply impossible to wait so long for an answer.
22.12.2022, 19:18
Original comment available on version: ua
Denis Hubanov wrote:
The question is no longer relevant, please note that a lot of time has passed since the request was created. Budb-please respond faster in the future, because it is simply impossible to wait so long for an answer.
the forum is a voluntary platform, there are no regulations, there is free time - we can report, if only all partners were responsible and not only developers, it would be fast
24.01.2023, 23:13
Original comment available on version: ua
Please join the conversation. If you have something to say - please write a comment. You will need a mobile phone and an SMS code for identification to enter.
Log in and comment
Copyright © OneBox 2024
