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I can not log in to the online store "Error 451"

I can't log in to the store on the OneBox trudovik.com.ua template, it gives error 451 - The maximum number of sessions in your OneBox license has been reached Although there are enough free sessions in the "Users online and licenses" report
Original question is available on version: ru

Answers:

You had an active session - check now
17.11.2021, 12:57
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників» Original comment available on version: ru

Good afternoon! The problem remains, I will describe step by step what happens. I go to the site trudovik.com.ua and press the "Login" button I fill in my data and I get an error
We have been improved so that the menu appears during authorization https://box.webproduction.ua/client/order/2015746988/
Here's how it worked before
19.11.2021, 09:27
Original comment available on version: ru

Eugene, as far as I can see, at the moment you have successfully logged in.
At what point did the error disappear?
19.11.2021, 13:57
Original comment available on version: ru

The error has not disappeared, I can log in using the CRM page https://box.trudovik.com.ua/dashboard/ But I can't log in through the "Login" button on the site
19.11.2021, 14:45
Original comment available on version: ru

Does this error appear only on your contact or on any? need login details of a user that could test this issue
26.11.2021, 11:56
Original comment available on version: ru

Good afternoon! The error occurs on users with "Employee" and "Administrator" access levels. I tried it on a user with access level "Client" - it works fine
26.11.2021, 15:31
Original comment available on version: ru

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