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BUG in action - Turn a Telegram message into a process

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Good day. The action doesn't even start - there is no token selected in it.
24.03.2025, понедельник, 13:43
Original comment available on version: ru



lace

OneBox production wrote:

Good afternoon. The action doesn't even start - no token is selected in it.



This is not an action that works.

I simply selected a new action to take a screenshot.

Here is a screenshot with the current action.
24.03.2025, понедельник, 15:44
Original comment available on version: ua

Okay, that's better and in theory it might work. Then you receive a new message from the client, it is added to the process but the process does not reopen? Can you give an example of a process that should reopen and a link to today's event after which this action did not occur?
24.03.2025, понедельник, 16:01
Original comment available on version: ru


lace
OneBox production wrote:
Okay, that's better and in theory it might work. Then you get a new message from the client, it's added to the process, but the process doesn't reopen? Can you give an example of a process that has reopened and a link to today's event, after which this action didn't occur?

https://askoart.1b.app/30281/
The process was done a couple of minutes ago.
1) Process in status close - 2025-03-24 16:51:37
2) SMS from the client - 2025-03-24 16:52:06
A message just arrived, and the SMS is visible in the process interface elements and in the telegram block.
BUT the status did not switch.
24.03.2025, понедельник, 16:54
Original comment available on version: ua

BUG is current. The action does not switch the closed process stage!
Will this issue be resolved?
вчера, 18:13
Original comment available on version: ua

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