We do not see outgoing messages in the chat

This contact in your system was created when you received information about a message from Facebook. This was the original message on the 7th. Until now, no information about received messages from her has been recorded. It is possible that the connection of the page was not valid, or the page was not connected, or at all, at the time of sending the message, the page was not connected. We do not pull up the history of messages from Facebook and store them in events and display only recent messages in chats that were received after connecting the page in the application settings

[quote] Maria OneBox production wrote: This contact in your system was created when you received information about a message from Facebook. This was the original message on the 7th. Until now, no information about received messages from her has been recorded. It is possible that the connection of the page was not valid, or the page was not connected, or at all, at the time of sending the message, the page was not connected. We do not pull up the history of messages from Facebook and store them in events and display in chats only recent messages that were received after connecting the page in the application settings [/quote] Thanks for the answer! Could this be the reason that the answer was not written through OneBox, but from a Facebook account?

[quote] Maria OneBox production wrote: Both incoming and outgoing messages will be sent by Facebook, regardless of where the message was sent from [/quote] Thanks for the answer! We will test more and I will report the results.