Incoming Viber messages stopped loading
Last night I stopped receiving incoming messages via Viber.
The connection is active.
There are incoming messages on the Viber channel in the logs, but they are not displayed in the E-chat Pro application.
[2023-12-11 11:02:34]
host: one-box.shine-bright.com.ua
url: /echat/push/
contentID: echat-push
point: /shop.starter.php
engine_sessionid: 1702285354_4878
data: Array
(
[direction] => incoming
[number] => 38050*******
[MESSAGES] => Array
(
[timestamp] => 1702285351136
[msgid] => 19507673
[sender] => Array
(
[id] => 38050*******38063*******
[name] => A A
[phone] => +38063*******
)
[message] => Array
(
[text] => Let's get it
[type] => text
[media] =>
[file_name] =>
[file_size] =>
)
)
)
Original question is available on version: ru
The connection is active.
There are incoming messages on the Viber channel in the logs, but they are not displayed in the E-chat Pro application.
[2023-12-11 11:02:34]
host: one-box.shine-bright.com.ua
url: /echat/push/
contentID: echat-push
point: /shop.starter.php
engine_sessionid: 1702285354_4878
data: Array
(
[direction] => incoming
[number] => 38050*******
[MESSAGES] => Array
(
[timestamp] => 1702285351136
[msgid] => 19507673
[sender] => Array
(
[id] => 38050*******38063*******
[name] => A A
[phone] => +38063*******
)
[message] => Array
(
[text] => Let's get it
[type] => text
[media] =>
[file_name] =>
[file_size] =>
)
)
)
Answers:
I deleted the current integration and created it again - it worked, but messages from telegrams stopped coming.
I recreated the Telegram integration - Viber fell off)
What could be the problem?
I recreated the Telegram integration - Viber fell off)
What could be the problem?
11.12.2023, 16:05
Original comment available on version: ru
Good afternoon.
I see at least 1 problem in your connection setup - in push messages the number comes in one format, but in application connections it is indicated in another.
I indicated in the required format in accordance with push notifications - messages should arrive correctly.
Check for new incoming messages.
I see at least 1 problem in your connection setup - in push messages the number comes in one format, but in application connections it is indicated in another.
I indicated in the required format in accordance with push notifications - messages should arrive correctly.
Check for new incoming messages.
12.12.2023, 16:54
Original comment available on version: ru
Thanks It works! So it was +38 and 38
But it’s strange that one integration, which was installed last, still works.
But it’s strange that one integration, which was installed last, still works.
12.12.2023, 18:44
Original comment available on version: ru
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