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I can't send a message in viber through the order

Good afternoon!
I can't send a message from Viber through the order. I'm trying to click on the "Viber" icon but nothing happens, the mouse arrow starts blinking on hover.
In order to write to the client, you need to go to his card, and this button is active in the card, everything is ok.
Please see what could be the reason.
Original question is available on version: ru

Answers:

28.01.2022, 08:38
Original comment available on version: ru

Hello. When you click on the viber icon, either in the specified process or in the client card, you are prompted to open this application. Perhaps the error appears after certain actions?
28.01.2022, 16:14
Original comment available on version: ru

Once again I started to try, there it is somehow definitely necessary to point the mouse at the icon (at the bottom, not from the side, not in the center, but at the bottom) and the link becomes active .... In general, close the task)
01.02.2022, 15:08
Original comment available on version: ru

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