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files are not transferred

Files sent by the user are not transferred to CRM, from OneBox either! Messages go away, files don't. What could be the problem?
Original question is available on version: ru

Answers:


Files sent by the user are not transferred to CRM, from OneBox either! Messages go away, files don't. What could be the problem?

Specify with examples / links who transfers what and where?
22.10.2021, 16:58
Original comment available on version: ru

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