Problem repeat
Good afternoon.
Another problem with Nova Poshta.
The system worked correctly for two days, and again began to send to the wrong place.
Here Maxim Tyndyk solved it.
https://crm-onebox.com/en/support/logistics-and-delivery-services/7933-problema-... there/
Process https://box.vals.net.ua/admin/customorder/order/17857/edit/
Original question is available on version: ru
Another problem with Nova Poshta.
The system worked correctly for two days, and again began to send to the wrong place.
Here Maxim Tyndyk solved it.
https://crm-onebox.com/en/support/logistics-and-delivery-services/7933-problema-... there/
Process https://box.vals.net.ua/admin/customorder/order/17857/edit/
Answers:
Now in the specified process, the desired city and branch are selected.
Please create a test process with a problem and provide a link, we will check.
Please create a test process with a problem and provide a link, we will check.
09.04.2021, 17:38
Original comment available on version: ru
1. An order has been received from the Rosette, the status is New order - everything is in order with the NP block
2. I transfer the order to the status paid 100% - everything is bad with the New mail block, again Olenivka.
https://box.vals.net.ua/admin/customorder/order/17931/edit/
2. I transfer the order to the status paid 100% - everything is bad with the New mail block, again Olenivka.
https://box.vals.net.ua/admin/customorder/order/17931/edit/
12.04.2021, 11:57
Original comment available on version: ru
Now there is already changed data (or correct).
Can you make a test process similar to the above steps, in which it will display incorrect data and so that no one will change this process?
Can you make a test process similar to the above steps, in which it will display incorrect data and so that no one will change this process?
12.04.2021, 15:32
Original comment available on version: ru
12.04.2021, 17:50
Original comment available on version: ru
https://box.vals.net.ua/admin/shop/workflowstatus/152/action/new/
here is a repetition of the original problem of your appeals - the action "Set settings for TTN" does not select the correct city - it is not correctly configured as in your very first appeal you were told https://crm-onebox.com/ru/support/logistics-and-delivery- services/7236-problema-s-blokom-novaya-pochta-dannie-vigruzhayutsya-s-rozetki/
here is a repetition of the original problem of your appeals - the action "Set settings for TTN" does not select the correct city - it is not correctly configured as in your very first appeal you were told https://crm-onebox.com/ru/support/logistics-and-delivery- services/7236-problema-s-blokom-novaya-pochta-dannie-vigruzhayutsya-s-rozetki/
13.04.2021, 17:51
Original comment available on version: ru
Why did this setting stop working?
Is there something wrong with it?
Is there something wrong with it?
13.04.2021, 17:53
Original comment available on version: ru
The problem is that the additional field with the city was not set for the client, and the field with the name in another language was not filled in the New Post directory - that's what it was found.
Added a check that if the value of the additional field is not set, we are not looking for anything.
Added a check that if the value of the additional field is not set, we are not looking for anything.
14.04.2021, 15:46
Original comment available on version: ru
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