Justin, don't switch stage
Good afternoon! In orders with Justin's delivery, the status is pulled up but does not switch to stages. There are orders that have already been delivered, but people still receive SMS with a reminder to pick up (
order example
https://shopforcars.crm-onebox.com/admin/customorder/order/13953/edit/
what to fix. to work correctly?
Original question is available on version: ru
order example
https://shopforcars.crm-onebox.com/admin/customorder/order/13953/edit/
what to fix. to work correctly?
Answers:
another such order https://shopforcars.crm-onebox.com/admin/customorder/order/13736/edit/
04.03.2021, 11:28
Original comment available on version: ru
Victoria wrote:
another such order https://shopforcars.crm-onebox.com/admin/customorder/order/13736/edit/
Specify according to what settings and where should this process switch?
04.03.2021, 15:22
Original comment available on version: ru
According to the fact that the status of the parcel is "Issued to the final recipient" - should switch to the stage completed
04.03.2021, 22:53
Original comment available on version: ru
I can assume that at the time of updating the status when trying to switch the stage, there was an error.
There is an example of a process that updated its status today and didn't switch - should I try to force the switch to try?
There is an example of a process that updated its status today and didn't switch - should I try to force the switch to try?
05.03.2021, 15:55
Original comment available on version: ru
I re-saved the action at the stage - after that I tried to reload the departure status https://shopforcars.crm-onebox.com/admin/customorder/order/13736/edit/ - everything worked.
Probably earlier there was some kind of error with this action, which I do not know about.
I recommend resaving this open action at the stages of BP.
Probably earlier there was some kind of error with this action, which I do not know about.
I recommend resaving this open action at the stages of BP.
05.03.2021, 16:03
Original comment available on version: ru
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