Stages do not switch automatically to the "Move process to this stage, so that the stage of the new mail is changed"
At the stage, there is the option "Transfer the process to the next stage, as if the stage of the new one has been changed", but the instructions do not switch to the new one automatically.
Axle, to the butt, zamovlennya: https://shopforcars.crm-onebox.com/admin/customorder/order/5527/edit/
It did not go to the "Dispatched" stage with the status of the "Dispatched direct to ...", but switched to the next stage with the status of the "Arrived at the departure" LP: https://prnt.sc/vzuw2n
Similar processes:
https://shopforcars.crm-onebox.com/admin/customorder/order/5443/edit/
https://shopforcars.crm-onebox.com/admin/customorder/order/5513/edit/
Help solve the problem.
Original question is available on version: ru
Axle, to the butt, zamovlennya: https://shopforcars.crm-onebox.com/admin/customorder/order/5527/edit/
It did not go to the "Dispatched" stage with the status of the "Dispatched direct to ...", but switched to the next stage with the status of the "Arrived at the departure" LP: https://prnt.sc/vzuw2n
Similar processes:
https://shopforcars.crm-onebox.com/admin/customorder/order/5443/edit/
https://shopforcars.crm-onebox.com/admin/customorder/order/5513/edit/
Help solve the problem.
Answers:
Yarina
integrator wrote:
It didn't go to the "Repaired" stage
Hello. Did not find the specified status in the list of statuses https://shopforcars.crm-onebox.com/admin/shop/workflow/12/constructor/ .
10.12.2020, 18:45
Original comment available on version: ru
Bodyako Dmitry
Employee wrote:
Yarina
integrator wrote:
It didn't go to the "Repaired" stage
Hello. Did not find the specified status in the list of statuses https://shopforcars.crm-onebox.com/admin/shop/workflow/12/constructor/ .
"sent to customer": https://shopforcars.crm-onebox.com/admin/shop/workflowstatus/74/action/new/
11.12.2020, 08:54
Original comment available on version: ru
Yarina
integrator wrote:
"sent to customer": https://shopforcars.crm-onebox.com/admin/shop/workflowstatus/74/action/new/
axis of this stage: https://prnt.sc/w0duyl
alignment axis: https://prnt.sc/w0dw32
11.12.2020, 11:28
Original comment available on version: ru
The action in which the status "Direct Direct" was selected was set to the stage "2020-12-09 19:26:26". The status in the new mail to "Directorate direct to Mykolaiv.." has changed to "09.12.2020 17:08". Those. at the moment of changing the status and writing it in the comment to the process, the action was not yet at the stage, so the transition did not take place. The check of stage change actions np occurs only once for one unique status at the time of its entry in the comment to the process.
11.12.2020, 17:08
Original comment available on version: ru
switch manually at once - all new orders will be sent to the right place.
14.12.2020, 12:17
Original comment available on version: ru
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