Error
After enabling the option "Use volumetric weight instead of dimensions when creating a consignment note (only the API request changes)", the consignment note is not created, it says this error "Use volumetric weight instead of dimensions when creating a consignment note (only the API request changes)", the volumetric weight itself, like the usual one, is filled in. Tell me what the problem could be?
Original question is available on version: ru
Answers:
Good day. The error states what the problem is - the branch cannot accept such a parcel.
04.09.2024, 12:39
Original comment available on version: ru
let him cook
OneBox production wrote:
Good day. The error states what the problem is - the branch cannot accept such a parcel.
Why? Everything seems to be OK according to the parameters, 1 kg is the standard
04.09.2024, 12:39
Original comment available on version: ru
Apparently, a large volumetric weight is calculated. Download the logs via new mail, see what request is sent there to create a consignment note for this order and what the response is.
04.09.2024, 12:52
Original comment available on version: ru
Please join the conversation. If you have something to say - please write a comment. You will need a mobile phone and an SMS code for identification to enter.
Log in and comment
Copyright © OneBox 2024
