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The system does not provide an opportunity to specify the street in the address when choosing New Post Warehouse-Door or Door-to-Door delivery

In the task, we choose New Post Warehouse-Door or Door-to-Door delivery

They indicated the city

When we choose a street, the box says that Nothing was found.

As a result, it is not possible to create a TTN for Nova Poshta, it gives an error:

Failed to create TTN

Check that the fields are filled in correctly

The recipient's address identifier is not specified

Tried to create TTN manually

The same problem, does not allow to choose a street, writes: Nothing found
Original question is available on version: ua Вячеслав Легеза

Answers:

Андрій
CEO, owwa.com.ua
Glory, congratulations!

Try to update the list of cities and streets in the settings of the application, a separate cabinet.
15.11.2023, 09:48
Original comment available on version: ua

Легеза Вячеслав iCOLOR OneBox
ФОП Легеза В.В.
Personal license
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Andriy wrote:

Glory, congratulations!

Try to update the list of cities and streets in the settings of the application, a separate cabinet.



updated yesterday evening, checked

also checked today

unfortunately it didn't help
15.11.2023, 11:37
Вячеслав Легеза Original comment available on version: ua

Легеза Вячеслав iCOLOR OneBox
ФОП Легеза В.В.
Personal license
Leave a message in this thread and the user's contacts will be shown to you
Please help to solve the problem.

Most likely, the box developers will be able to help.

In the New Post directory, there is a street from the order in the box.

But the error still occurs.
16.11.2023, 10:52
Вячеслав Легеза Original comment available on version: ua

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