OS - NP created two TTNs

1. Do you create TTNs manually? todі ymovіrno pressed 2 times 2. to fence in the integration of NP /admin/shop/integrations/novaposhta-integration-1/control/ check the box "Prohibit the re-creation of a TTN if there is an already created" 3. better TTN vipisuvati deyu, it is possible for the procedure.

[quote] Susyak Igor Integrator Employee Integrator.com.ua wrote: 1. Do you create TTNs manually? todі ymovіrno pressed 2 times 2. to fence in the integration of NP /admin/shop/integrations/novaposhta-integration-1/control/ check the box "Prohibit the re-creation of a TTN if there is an already created" 3. better TTN vipisuvati deyu, it is possible for the procedure. [/quote] - TTN is formed automatically by the action on the stage. - If we pressed the button twice, two TTHs would be recorded in the process logs, but only one is displayed there. - "Prohibit the re-creation of a waybill if there is an already created one" is not necessary, because there are situations where we re-create an invoice in the process - there was a similar problem before, then it was due to the fact that the new mail gave two TTN

[quote] - "Prohibit the re-creation of a waybill if there is an already created one" is not necessary, because there are situations where we re-create an invoice in the process [/quote] I think scho tsya tick all virishit - friend ttn not happen. and as it is necessary - you see the real ttn and create a new one.

[quote] Susyak Igor Integrator Employee Integrator.com.ua wrote: [quote] - "Prohibit the re-creation of a waybill if there is an already created one" is not necessary, because there are situations where we re-create an invoice in the process [/quote] I think scho tsya tick all virishit - friend ttn not happen. and as it is necessary - you see the real ttn and create a new one. [/quote] Thanks Let's try with the setting "Prohibit the re-creation of a TTN in the presence of an already created one", it will slightly change the responsibilities of managers) If it happens again, I'll create a new topic.

[quote] Maria OneBox production Employee wrote: [quote] Vysokos Nikolai Alexandrovich Client wrote: In the office of the NP and according to the logs https://rivcont.info/admin/logs/showall/ajax/?file=novaposhta-scansheet-2021-09-... you can see two TTN [/quote] There were 2 requests to the IR for the formation of TTN at [2021-09-21 12:00:20] and at [2021-09-21 12:01:04] Your TTN is formed by an action and there are various actions that allow the process to move 2-3 statuses forward. Most likely, during the first transition to the status, an error was generated, the invoice number was not registered. in case of an error, the changes were rolled back, but the request to the NP had already been sent and the TTN was created. And when you re-transition, there was no longer an error and the process successfully switched to the desired status and the delivery invoice is present Perhaps you should put the creation of ttn after actions that could give an error [/quote] Okay, let's analyze what can give errors Thanks