Duplication of payments from Privatbank (autoclient)
2025-09-26 09:21:21
Good day!
We noticed the following problem:
through the integration "Privat24 Autoclient Account Statement", we receive duplicate payments
example:
https://egorini.1b.app/app/payments/6671/control/
https://egorini.1b.app/app/payments/6656/control/
the time and code and payment amount match completely
and there are quite a few such payments
this only applies to incoming payments
Thank you in advance for your help.
Original question is available on version: ua
We noticed the following problem:
through the integration "Privat24 Autoclient Account Statement", we receive duplicate payments
example:
https://egorini.1b.app/app/payments/6671/control/
https://egorini.1b.app/app/payments/6656/control/
the time and code and payment amount match completely
and there are quite a few such payments
this only applies to incoming payments
Thank you in advance for your help.
Answers:
write to private message because they first sent the payment with the number HS43P0925L0HP1P25092025111800 and then they changed the number to 4423280972 write to their support so they can decide why their IDs change over time, this is not normal and it appeared literally the other day, and not on all payments
вчера, 12:40
Original comment available on version: ua
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