After receiving the goods of customers - a payment is created

You cannot set the payment creation action to the stage that the system automatically goes to (when changing the status of a new mail, for example), because the action SHOWS ERRORS and cannot go to the stage, after the order hangs on the status "the client did not pick up the parcel".

And how to do it right?

I would do the Transition to the stage Received by the client. And there already to set the term of the stage + switching. This way you will be able to see the orders that have changed the status of IR but could not go to the stage

[quote] Da Hong Pao OneBox production wrote: Leave your comment: [/quote] Made the stage Received: Move the workflow to this stage if the new mail stage has changed to "Received" And the trail behind him is like on the screen did it right? I understand correctly that if "Find the client process and transfer to the selected status" - then this stage will search among all statuses and transfer to this stage right? How often is the TTN status updated from new mail, and the status of a process step changes immediately? [file]16731[/file] [file]16732[/file]

no, the first screen does something wrong at all. I meant this combination [file]16737[/file]

[quote] Da Hong Pao OneBox production wrote: no, the first screen does something wrong at all. I meant this combination [file]16737[/file] [/quote] those when the TTN turned out the status is taken away, he will wait one day and then switch to the stage completed so it turns out?