Call function not working
Good afternoon, the outgoing call stopped going, you have to constantly dial manually. Incoming calls are received successfully.
Original question is available on version: ru
Answers:
Is the telephony all right?
Provide an example of the contact that is calling and which contact - let's see if the request is sent to the Asterisk AMI, maybe you have a problem with it
Provide an example of the contact that is calling and which contact - let's see if the request is sent to the Asterisk AMI, maybe you have a problem with it
23.07.2021, 13:02
Original comment available on version: ru
Provide an example of the contact that is calling and which contact - let's see if the request is sent to the Asterisk AMI, maybe you have a problem with it
29.07.2021, 14:41
Original comment available on version: ru
Let's follow me, contact number admin/shop/users/47/
29.07.2021, 18:08
Original comment available on version: ru
When trying to connect to the Asterisk AMI using the specified accesses in the integration, we get the "Connection timed out" error.
This means that either the AMI is not available (including access over IP is closed), or the connection data is not up to date. I recommend that you resolve this issue with a telephony adjuster / service provider.
This means that either the AMI is not available (including access over IP is closed), or the connection data is not up to date. I recommend that you resolve this issue with a telephony adjuster / service provider.
30.07.2021, 13:01
Original comment available on version: ru
Can there be a described option, provided that incoming calls are received successfully?
30.07.2021, 13:08
Original comment available on version: ru
Of course, especially when your integration is configured via PUSH (telephony sends requests), and not AMI (connect to telephony)
30.07.2021, 13:22
Original comment available on version: ru
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