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Error 403: Forbidden Kyivstar

Возникают сложности в настройке интеграции с Kyivstar ?
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Hello. A new manager has been added.
We gave him a phone number and indicated that it was Kyivstar. When trying to make a call from the box, Error 403: Forbidden.
The MicroSIP dialer itself is working properly.
Please help me find the error. Thank you.
Original question is available on version: ru

Answers:

Good afternoon.
Response 403: Forbidden, comes to the system from the Kyivstar campaign service
With this question, you need to contact Kyivstar.
in reports /admin/shop/report/logs/
in the log kyievstar-2020-12-02.log you can find the time and the full request that is being transmitted.
02.12.2020, 13:55
Original comment available on version: ru


Tasun Sergey Vladimirovich
Employee wrote:
Good afternoon.
Response 403: Forbidden, comes to the system from the Kyivstar campaign service
With this question, you need to contact Kyivstar.
in reports /admin/shop/report/logs/
in the log kyievstar-2020-12-02.log you can find the time and the full request that is being transmitted.

2020-12-02 14:26:33]
host: box.beautyfactory.in.ua
url: /admin/voip-call/originate/?phone=0674091110
contentID: voip-call-originate
point: /shop.starter.php
data: Array
(
[url] => https://fmc.kyivstar.ua/api/onebox/v1/originate?token=&calling_number=097516...
[code] => 403
[response] => 403: Forbidden
)
Thanks, I saw in the log
calling_number= ******361 instead of ******151
The problem was solved by the complete removal of the first (personal with the mobile type) number of the manager, only the worker with the Kyivstar type remained.
Make a note somewhere. Perhaps there was a bug.
02.12.2020, 14:33
Original comment available on version: ru

The number that is used in the integration must be the first one in the contact card.
02.12.2020, 15:15
Original comment available on version: ru


Tasun Sergey Vladimirovich
Employee wrote:
The number that is used in the integration must be the first one in the contact card.

Sorry but that's not even funny. We spent a day and a half to solve this problem.
I think you need to add instructions for this.
02.12.2020, 21:45
Original comment available on version: ru

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