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Telephony settings

I have a few questions regarding using phonet telephony in OneBox.

1. When an incoming or outgoing call is made, two identical call records are created.

2. When creating a process based on automation to handle a missed call, processes are created for all missed calls that have occurred, not for the last missed call.
Original question is available on version: ua

Answers:

1. These are not events, but simply calls. When a call is made, it is immediately shown to the X users who are connected to the line they are calling.
2. Well, there are as many tasks created as there are missed calls in events. What's wrong here?
сегодня, 15:40
Original comment available on version: ru

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