The outgoing call does not go through
When trying to make an outgoing call, an error appears
Binotel API error
Message A:
Check the correctness of the integration settings
The following is in the logs:
[2023-03-10 13:13:21]
host: autolux.1b.app
url: /admin/voip-call/originate/?phone=38067507****&orderid=0
contentID: voip-call-originate
point: /shop.starter.php
engine_sessionid: 1678446801_4678
data: Array
(
[0] => Exception code 0
[1] => Exception message A
[2] => Exception file /var/www/newalphademocrm/web1/web/apps/binotel/api/BinotelVoIPService.class.php
[3] => Exception line 80
)
Original question is available on version: ua
Binotel API error
Message A:
Check the correctness of the integration settings
The following is in the logs:
[2023-03-10 13:13:21]
host: autolux.1b.app
url: /admin/voip-call/originate/?phone=38067507****&orderid=0
contentID: voip-call-originate
point: /shop.starter.php
engine_sessionid: 1678446801_4678
data: Array
(
[0] => Exception code 0
[1] => Exception message A
[2] => Exception file /var/www/newalphademocrm/web1/web/apps/binotel/api/BinotelVoIPService.class.php
[3] => Exception line 80
)
Answers:
OK, the issue is in the settings, you need to configure the push buttons on the part of the binotel, that is, send a letter
To integrate the CRM system with your telephony service, we ask you to open access to telephony for the site http://domain.com/ IP =
It is also necessary to enable the PUSH API at the following addresses:
http://domain.com/binotel/push/
http://domain.com/binotel/push-caller/
http://domain.com/binotel/push/complete/
To integrate the CRM system with your telephony service, we ask you to open access to telephony for the site http://domain.com/ IP =
It is also necessary to enable the PUSH API at the following addresses:
http://domain.com/binotel/push/
http://domain.com/binotel/push-caller/
http://domain.com/binotel/push/complete/
13.03.2023, 11:24
Original comment available on version: ua
Good afternoon.
I have the same problem when I try to make an outgoing call from OneBox, but I get this message
What needs to be done?
boxing: crm.sportmarket.ua
I have the same problem when I try to make an outgoing call from OneBox, but I get this message
What needs to be done?
boxing: crm.sportmarket.ua
30.03.2023, 09:22
Original comment available on version: ru
Most likely, your employee has a registered number that is not configured on the computer.
That is, for example, the number 901 is in the employee's card, and the number 902 is configured in the calling program (for example, Zoiper) on the computer, or the program is not configured/started at all
That is, for example, the number 901 is in the employee's card, and the number 902 is configured in the calling program (for example, Zoiper) on the computer, or the program is not configured/started at all
06.04.2023, 11:33
Original comment available on version: ua
Please join the conversation. If you have something to say - please write a comment. You will need a mobile phone and an SMS code for identification to enter.
Log in and comment
Copyright © OneBox 2024
