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Binotel and vanbox user integration

How can I add this integration for a new user? the main task is that by clicking on the phone number, this phone is transferred to the softphone, as it now works for other employees, when the new one clicks on the phone number, an error occurs that is visible in screenshot number 2. The only difference between users that I see is indicated in the screenshot number one
Original question is available on version: ru

Answers:

Good afternoon! Make sure that the new user has a Binotel phone number in the card and the Binotel number type must be set
22.09.2022, 16:32
Original comment available on version: ru

can you tell me where to find such settings? in my case edit user window looks like this
22.09.2022, 17:02
Original comment available on version: ru


Yudin Vitaly wrote:
can you tell me where to find such settings? in my case edit user window looks like this


return to the general list of employees in the same application
and the desired employee in the Configure button, select Open contact card
22.09.2022, 17:07
Original comment available on version: ru

There will be a Call field, everything needs to be specified in it
22.09.2022, 17:08
Original comment available on version: ru



Yudin Vitaly wrote:
perfect thanks

then please mark my answer as correct (checkbox next to the post).
22.09.2022, 18:03
Original comment available on version: ru


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