Missed call processing converts the number from the log

1. What is the status of the event itself 2. https://onebox.mim.kiev.ua/app/contact/settings/phone_auto_format/

[quote] anonymous duck OneBox production Employee wrote: 1. What is the status of the event itself [/quote] If you are talking about telephony - Incoming I wrote If about an event in the system, then - https://onebox.mim.kiev.ua/app/event/?searchfulltext=0989052474 Noanswer [quote] anonymous duck OneBox production Employee wrote: 2. https://onebox.mim.kiev.ua/app/contact/settings/phone_auto_format/ [/quote] I set this setting a couple of days ago. Based on the fact that it will replace the numbers in the contacts. Works only if you specify the full combination of the contact's phone number. It needed to be partially replaced. Processes have been created for 4 months already. https://onebox.mim.kiev.ua/28303/ It definitely does not affect the creation of processes, as I see it.

[quote] Timofeev Artem Olegovich KTS Employee wrote: If about an event in the system, then - https://onebox.mim.kiev.ua/app/event/?searchfulltext=0989052474 Noanswer [/quote] look in the logs for the simple Noanswer status and you will find the same push there. 2. You asked why, I answered why.

[quote] anonymous duck OneBox production Employee wrote: 2. You asked why, I answered why. [/quote] ) this is the answer, but it does not answer the reason The setting you refer to was set about 4 days ago. And the processes have been around for a long time. The question is: why does the system parse the number from the event and convert it without +380ХХХ. If I set convert from 0ХХХХ to +380ХХХХ, will it change all numbers in the system now or will it only write new ones?

[quote] Timofeev Artem Olegovich KTS Employee wrote: [quote] anonymous duck OneBox production Employee wrote: 2. You asked why, I answered why. [/quote] ) this is the answer, but it does not answer the reason The setting you refer to was set about 4 days ago. And the processes have been around for a long time. The question is: why does the system parse the number from the event and convert it without +380ХХХ. If I set convert from 0ХХХХ to +380ХХХХ, will it change all numbers in the system now or will it only write new ones? [/quote] the setting affects only new numbers, or those that you re-save in the user's card, for example. And it affects the numbers of customers and not the number in the process. The number in the process sometimes may not be touched by this setting, depending on how it gets there.

[quote] anonymous duck OneBox production Employee wrote: the setting affects only new numbers, or those that you re-save in the user's card, for example. [/quote] Unfortunately, I did not see that resaving affected the card by a partial match of the number, as described above. Only if the full number is given. [quote] anonymous duck OneBox production Employee wrote: The number in the process sometimes may not be touched by this setting, depending on how it gets there. [/quote] Actually, this question interests me, how does the number from the event get into the process I specified and why is it with such a number (that is, not like in a telephony event)

[quote] Timofeev Artem Olegovich KTS Employee wrote: If I put convert from 0XXXX to +380XXXXX [/quote] Well, if you set to convert like this, then nothing will work - you set X a little. You also need to open and edit the numbers themselves and not just poke the save. [quote] Timofeev Artem Olegovich KTS Employee wrote: Actually, this question interests me, how does the number from the event get into the process I specified and why is it with such a number (that is, not like in a telephony event) [/quote] probably from an event.

[quote] anonymous duck OneBox production Employee wrote: Well, if you set to convert like this, then nothing will work - you set X a little. You also need to open and edit the numbers themselves and not just poke the save. [/quote] Like this - [file]11951[/file] ? What does it mean "you need to open and edit the number itself"? [quote] anonymous duck OneBox production Employee wrote: probably from an event. [/quote] So probably or definitely from the Event? :) I know that from the Event this is already clear. The question was: Why is one number specified in the event, and another is pulled into the process? At the same time, autocorrect, as we have already found out, did not work and does not work in relation to this.