Import processes ok
Previously done revision https://crm-onebox.com/ru/support/integration-with-onebox/7826-import-protsessov...
Auto-formatting configured https://rivcont.info/admin/shop/phone_auto_format/
Order 1 https://rivcont.info/admin/customorder/order/1549978/edit/
Order customer 1https://rivcont.info/admin/shop/users/97288/
Order 2 received https://rivcont.info/admin/customorder/order/1582945/edit/
The client indicated the same phone number
Boxing did not find a contact according to the modified logic and created a duplicate https://rivcont.info/admin/shop/users/101358/
Why is that ? How to solve it?
Original question is available on version: ru
Auto-formatting configured https://rivcont.info/admin/shop/phone_auto_format/
Order 1 https://rivcont.info/admin/customorder/order/1549978/edit/
Order customer 1https://rivcont.info/admin/shop/users/97288/
Order 2 received https://rivcont.info/admin/customorder/order/1582945/edit/
The client indicated the same phone number
Boxing did not find a contact according to the modified logic and created a duplicate https://rivcont.info/admin/shop/users/101358/
Why is that ? How to solve it?
Answers:
We have taken your request for analysis. So far, I can't pinpoint why this happened.
30.04.2021, 16:50
Original comment available on version: ru
Tell me, can we place test orders with problematic contact details on the site in order to pledge the problem?
10.05.2021, 16:12
Original comment available on version: ru
Yes you can test
If possible, write "test" in the comments in the processes
If possible, write "test" in the comments in the processes
11.05.2021, 17:36
Original comment available on version: ru
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