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WayforPay - settings in the account do not work

Answers:


Now you can choose in the settings, but the payment was not attached to the order, why can this be?
Here is an example order
https://vzutik.crm-onebox.com/admin/customorder/droperi/305449/edit/
It was definitely paid through onebox, but the payment was not tied up.
That is, in the settings it is worth it to make a payment, in the wayforpay itself the payment went through, but there is nothing in the order
11.04.2021, 12:15
Original comment available on version: ru

Tell me, please, why is that so?
15.04.2021, 09:08
Original comment available on version: ru


Koleichik Oksana wrote:
Now you can choose in the settings, but the payment was not attached to the order, why can this be?
Here is an example order
https://vzutik.crm-onebox.com/admin/customorder/droperi/305449/edit/
It was definitely paid through onebox, but the payment was not tied up.
That is, in the settings it is worth it to make a payment, in the wayforpay itself the payment went through, but there is nothing in the order

Hello, please tell me what is the reason?
16.04.2021, 10:50
Original comment available on version: ru


Koleichik Oksana wrote:
Now you can choose in the settings, but the payment was not attached to the order, why can this be?
Here is an example order
https://vzutik.crm-onebox.com/admin/customorder/droperi/305449/edit/
It was definitely paid through onebox, but the payment was not tied up.
That is, in the settings it is worth it to make a payment, in the wayforpay itself the payment went through, but there is nothing in the order

Hello. Give a link to the payment and tell me where it goes into the system
16.04.2021, 11:39
Original comment available on version: ru


R2-D2 droid wrote:
Hello. Give a link to the payment and tell me where it goes into the system

Now it does not get into the system in any way, this is the problem)
There is such a setting in the payment block in your account
And how would we think that if the client pays, then it should make a payment on this account?
But does not pay
16.04.2021, 18:41
Original comment available on version: ru

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