Facebook integration stopped working
Возникают сложности в интеграции с Facebook?
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Hello, Facebook integration stopped working
We are talking about ro automation that runs once a minute
not working since November 11:
1 "Get leads from facebook" - doesn't work
2 "Turn a conversation from a Facebook page into a business process" does not work
From the side of the fb settings did not change anything.
Tell me what could be the reason?
Original question is available on version: ru
We are talking about ro automation that runs once a minute
not working since November 11:
1 "Get leads from facebook" - doesn't work
2 "Turn a conversation from a Facebook page into a business process" does not work
From the side of the fb settings did not change anything.
Tell me what could be the reason?
Answers:
Hello. Please indicate your box, there are no active boxes in your list
13.11.2020, 13:59
Original comment available on version: ru
1. Action Get leads from facebook. We get an error
[message] => Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons.
With the rest, I think the same situation. Try to generate a new Facebook token and insert it into the box.
[message] => Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons.
With the rest, I think the same situation. Try to generate a new Facebook token and insert it into the box.
13.11.2020, 14:28
Original comment available on version: ru
1 thanks, changed now Facebook App Secret introduced a new one in the integration settings, tell me where to see these actual error codes?
2 I have a question, do I still need to change the Facebook Marketing Access Token (action once a minute "Get leads from facebook")?
2 I have a question, do I still need to change the Facebook Marketing Access Token (action once a minute "Get leads from facebook")?
13.11.2020, 15:17
Original comment available on version: ru
1. [message] => Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons.
the mistake is the same
2. Well, if the token was changed in FB, then it is necessary to change the old one in the actions that use the old one
the mistake is the same
2. Well, if the token was changed in FB, then it is necessary to change the old one in the actions that use the old one
13.11.2020, 15:38
Original comment available on version: ru
watched the video https://www.youtube.com/watch?v=jKqIvDZybCs
https://developers.facebook.com/tools/explorer/?classic=0 opened here
copied Facebook Marketing Access Token into automatic action
leads appeared
https://developers.facebook.com/tools/explorer/?classic=0 opened here
copied Facebook Marketing Access Token into automatic action
leads appeared
13.11.2020, 17:31
Original comment available on version: ru
so they came to check on Friday, the leads pulled up, they didn’t touch anything, now they don’t pull up again ....
please tell me how to figure out what's wrong?
please tell me how to figure out what's wrong?
16.11.2020, 09:43
Original comment available on version: ru
generated a new Facebook Marketing Access Token, entered - check
https://developers.facebook.com/tools/explorer/fb app id/?classic=0
I see queries went in the log
Thank you
https://developers.facebook.com/tools/explorer/fb app id/?classic=0
I see queries went in the log
Thank you
16.11.2020, 10:34
Original comment available on version: ru
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