The integration with Rozetka stopped working
As of yesterday, orders from the outlet to onebox stopped being imported. Moreover, today's new order was imported. And yesterday's 2 are not. It is not clear what the problem is. Contacting Rosetka support (SCREEN) - they say that you need to contact onebox support. Or, as a guess - update the api key. But what is the key here, if the integration does not work via the API, but only the login and password of Seller Rozetka are enough
Original question is available on version: ua
Answers:
Good day.
It is possible that there were some problems in receiving the token from the Socket at the time specified by you.
Please let me know if there is currently a problem and which OneBox?
If necessary, you can reload the order in a few days.
It is possible that there were some problems in receiving the token from the Socket at the time specified by you.
Please let me know if there is currently a problem and which OneBox?
If necessary, you can reload the order in a few days.
25.05.2023, 11:25
Original comment available on version: ua
Maksym Vadimovych Tyndyk
OneBox production wrote:
Good day.
It is possible that there were some problems in receiving the token from the Socket at the time specified by you.
Please let me know if there is currently a problem and which OneBox?
If necessary, you can reload the order in a few days.
The problem was solved, we didn't do anything. The cause of the failure is still unknown
25.05.2023, 12:13
Original comment available on version: ua
Perhaps there were some problems with Rosetka, it is not known.
If there is no problem - close the topic.
If there is no problem - close the topic.
25.05.2023, 12:16
Original comment available on version: ua
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