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It takes a long time to import orders from Horosop

Recently, orders from Horoshop are transmitted every half an hour - an hour, although earlier orders came in every 5 minutes. In automation, this procedure costs: Automatic actions once a minute.
Original question is available on version: ru

Answers:

Hello, give me a link to your box - I'll see what I can do.
25.09.2020, 11:55
Original comment available on version: ru

https://andser.crm-onebox.com/

Bodyako Dmitry Employee wrote:
Hello, give me a link to your box - I'll see what I can do.
25.09.2020, 12:09
Original comment available on version: ru

This is due to the limits on good.
Wellpa has 800 seconds per hour - that's how long we can exchange data with this site. All the time takes away the setting of the exchange of leftovers and products.
You need to set the exchange limits so that the total is less than 800
For example, to export goods, set 400 seconds
To export the rest - 200 sec
and 200 left to exchange orders
Limits are configured in action
+ you need to check the box (so as not to waste time in vain)
http://i.imgur.com/VeSG5zQ.png
This is for exporting goods
This is for exporting leftovers
http://i.imgur.com/GUNaCCn.png
And wait 1-2 hours until the data is applied. After a while everything should start working correctly.
25.09.2020, 12:42
Original comment available on version: ru


Gubko Alexander Sergeevich Employee wrote:
This is due to the limits on good. Wellpa has 800 seconds per hour - that's how long we can exchange data with this site. The setting for the exchange of balances and products takes all the time. You need to set the exchange limits so that the total is less than 800. For example, set 400 seconds for exporting goods. For exporting the balance - 200 seconds and 200 will remain for exchanging orders. in vain ) http://i.imgur.com/VeSG5zQ.png This is for exporting goods This is for exporting leftovers http://i.imgur.com/GUNaCCn.png And wait 1-2 hours for the data to apply. After a while everything should start working correctly.

We only export leftovers to Horoshop. I set the time to 200 and everything worked. But now for 2 hours nothing is loaded into the system.
28.09.2020, 14:49
Original comment available on version: ru


Gubko Alexander Sergeevich Employee wrote:
This is due to the limits on good. Wellpa has 800 seconds per hour - that's how long we can exchange data with this site. The setting for the exchange of balances and products takes all the time. You need to set the exchange limits so that the total is less than 800. For example, set 400 seconds for exporting goods. For exporting the balance - 200 seconds and 200 will remain for exchanging orders. in vain ) http://i.imgur.com/VeSG5zQ.png This is for exporting goods This is for exporting leftovers http://i.imgur.com/GUNaCCn.png And wait 1-2 hours for the data to apply. After a while everything should start working correctly.

how to set limits for importing orders and updating statuses? I understand that you can only set a limit on the export of the catalog!
29.09.2020, 14:59
Original comment available on version: ru

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