Leave a message in this thread and the user's contacts will be shown to you
Good afternoon, when switching to the fiscalization stage, it writes an error that the amount of payments cannot be less than the amount of the check
[file]20874[/file]
The percentage of error is specified in the settings, but the error is still there
[file]20874[/file]
https://kiyservice.1b.app/admin/shop/workflowstatus/795/action/new/
[file]20874[/file]
order example https://kiyservice.1b.app/9959/
[file]20874[/file]
Good afternoon, when switching to the fiscalization stage, it writes an error that the amount of payments cannot be less than the amount of the check
The percentage of error is specified in the settings, but the error is still there
Good afternoon. The setting you specified implies that you will have 1 payment in the process that differs by the specified% from the order amount - and then it will transfer the process amount instead (this is necessary for cases when the payment amount from the client-bank comes already minus the commission). In your case, you have 2 payments in progress - 1 of which is outgoing - in fact, both of them are transferred to the checkbox. As a solution I see: 1. setting - for which accounts to take into account payments for transfer 2. setting - ignore outgoing payments Any of the options in the implementation - 1 hour of refinement.
Good afternoon.
The setting you specified implies that you will have 1 payment in the process that differs by the specified% from the order amount - and then it will transfer the process amount instead (this is necessary for cases when the payment amount from the client-bank comes already minus the commission).
In your case, you have 2 payments in progress - 1 of which is outgoing - in fact, both of them are transferred to the checkbox.
As a solution I see:
1. setting - for which accounts to take into account payments for transfer
2. setting - ignore outgoing payments
Any of the options in the implementation - 1 hour of refinement.
You can also clarify the point at the checkbox - they accept a payment amount with a negative value without giving an error - are there cases when you need to transfer a negative payment amount - how is this taken into account in the check?
You can also clarify the point at the checkbox - they accept a payment amount with a negative value without giving an error - are there cases when you need to transfer a negative payment amount - how is this taken into account in the check?
Leave a message in this thread and the user's contacts will be shown to you
Tyndyk Maxim Vadimovich OneBox production wrote: Good afternoon. The setting you specified implies that you will have 1 payment in the process that differs by the specified% from the order amount - and then it will transfer the process amount instead (this is necessary for cases when the payment amount from the client-bank comes already minus the commission). In your case, you have 2 payments in progress - 1 of which is outgoing - in fact, both of them are transferred to the checkbox. As a solution I see: 1. setting - for which accounts to take into account payments for transfer 2. setting - ignore outgoing payments
thanks for the answer What is the value of these two options?
[quote]
Tyndyk Maxim Vadimovich
OneBox production wrote:
Good afternoon.
The setting you specified implies that you will have 1 payment in the process that differs by the specified% from the order amount - and then it will transfer the process amount instead (this is necessary for cases when the payment amount from the client-bank comes already minus the commission).
In your case, you have 2 payments in progress - 1 of which is outgoing - in fact, both of them are transferred to the checkbox.
As a solution I see:
1. setting - for which accounts to take into account payments for transfer
2. setting - ignore outgoing payments
[/quote]
thanks for the answer
What is the value of these two options?
Morozov Sergey Sergeevich Sergey Morozov wrote: thanks for the answer What is the value of these two options?
To get started, ask this question:
Tyndyk Maxim Vadimovich OneBox production wrote: You can also clarify the point at the checkbox - they accept a payment amount with a negative value without giving an error - are there cases when you need to transfer a negative payment amount - how is this taken into account in the check?
if it turns out that it is not advisable to transfer a negative payment amount to the checkbox (although they accept it, maybe it is supported for some operations) - we will fix it, and if not, then any of the refinement options - 1 hour in the form of a setting
[quote]
Morozov Sergey Sergeevich
Sergey Morozov wrote:
thanks for the answer
What is the value of these two options?
[/quote]
To get started, ask this question:
[quote]
Tyndyk Maxim Vadimovich
OneBox production wrote:
You can also clarify the point at the checkbox - they accept a payment amount with a negative value without giving an error - are there cases when you need to transfer a negative payment amount - how is this taken into account in the check?
[/quote]
if it turns out that it is not advisable to transfer a negative payment amount to the checkbox (although they accept it, maybe it is supported for some operations) - we will fix it, and if not, then any of the refinement options - 1 hour in the form of a setting
Leave a message in this thread and the user's contacts will be shown to you
Tyndyk Maxim Vadimovich
OneBox production wrote:
Morozov Sergey Sergeevich
Sergey Morozov wrote:
thanks for the answer
What is the value of these two options?
To get started, ask this question:
Tyndyk Maxim Vadimovich
OneBox production wrote:
You can also clarify the point at the checkbox - they accept a payment amount with a negative value without giving an error - are there cases when you need to transfer a negative payment amount - how is this taken into account in the check?
if it turns out that it is not advisable to transfer a negative payment amount to the checkbox (although they accept it, maybe it is supported for some operations) - we will fix it, and if not, then any of the refinement options - 1 hour in the form of a setting
response from checkbox
[quote]
[file]20875[/file]
Tyndyk Maxim Vadimovich
[file]20875[/file]
OneBox production wrote:
[file]20875[/file]
[quote]
[file]20875[/file]
Morozov Sergey Sergeevich
[file]20875[/file]
Sergey Morozov wrote:
[file]20875[/file]
thanks for the answer
[file]20875[/file]
What is the value of these two options?
[file]20875[/file]
[/quote]
[file]20875[/file]
To get started, ask this question:
[file]20875[/file]
[quote]
[file]20875[/file]
Tyndyk Maxim Vadimovich
[file]20875[/file]
OneBox production wrote:
[file]20875[/file]
You can also clarify the point at the checkbox - they accept a payment amount with a negative value without giving an error - are there cases when you need to transfer a negative payment amount - how is this taken into account in the check?
[file]20875[/file]
[/quote]
[file]20875[/file]
if it turns out that it is not advisable to transfer a negative payment amount to the checkbox (although they accept it, maybe it is supported for some operations) - we will fix it, and if not, then any of the refinement options - 1 hour in the form of a setting
[file]20875[/file]
[/quote]
[file]20875[/file]
response from checkbox
[file]20875[/file]
Please join the conversation. If you have something to say - please write a comment. You will need a mobile phone and an SMS code for identification to enter.
Log in and comment
Donate
You don't have enough funds in your account Top up