Incorrectly makes a payment in the task
2023-07-28 12:39:14
Hello! In the task https://topbox.1b.app/11440/ there is one product worth 370 UAH (process amount). The task also contains an incoming payment in the amount of UAH 370. The procedure https://topbox.1b.app/app/workflow/3/procedure/167/ has a "Make a payment" action. According to the settings, the action should make an outgoing payment for the amount of the process. But when switching to the procedure, he makes an outgoing payment for 740 UAH. Those. makes a payment for an amount twice the amount of the process. Please help me understand why the payment is made for an amount not equal to the amount of the process.
Original question is available on version: ru
Answers:
Good afternoon.
You have not specified the setting "Ignore the amount of the subprocess" - in fact, in addition to the amount of the specified process - it takes the amount of the subprocess https://topbox.1b.app/11470/ - the sum is 740.
Further, since it is indicated to make an outgoing payment and the "Include process payments" setting - checks for outgoing payments to the client to minus the amount - there are none.
So it turns out the payment for 740 UAH.
Solutions 2:
1. set the setting "Ignore the amount of the subprocess"
2. finalize something, taking into account incoming payments
You have not specified the setting "Ignore the amount of the subprocess" - in fact, in addition to the amount of the specified process - it takes the amount of the subprocess https://topbox.1b.app/11470/ - the sum is 740.
Further, since it is indicated to make an outgoing payment and the "Include process payments" setting - checks for outgoing payments to the client to minus the amount - there are none.
So it turns out the payment for 740 UAH.
Solutions 2:
1. set the setting "Ignore the amount of the subprocess"
2. finalize something, taking into account incoming payments
31.07.2023, 09:52
Original comment available on version: ru
Thank you!
Tyndyk Maxim Vadimovich
OneBox production wrote:
Good afternoon.
You have not specified the setting "Ignore the amount of the subprocess" - in fact, in addition to the amount of the specified process - it takes the amount of the subprocess https://topbox.1b.app/11470/ - the sum is 740.
Further, since it is indicated to make an outgoing payment and the "Include process payments" setting - checks for outgoing payments to the client to minus the amount - there are none.
So it turns out the payment for 740 UAH.
Solutions 2:
1. set the setting "Ignore the amount of the subprocess"
2. finalize something, taking into account incoming payments
Tyndyk Maxim Vadimovich
OneBox production wrote:
Good afternoon.
You have not specified the setting "Ignore the amount of the subprocess" - in fact, in addition to the amount of the specified process - it takes the amount of the subprocess https://topbox.1b.app/11470/ - the sum is 740.
Further, since it is indicated to make an outgoing payment and the "Include process payments" setting - checks for outgoing payments to the client to minus the amount - there are none.
So it turns out the payment for 740 UAH.
Solutions 2:
1. set the setting "Ignore the amount of the subprocess"
2. finalize something, taking into account incoming payments
31.07.2023, 15:28
Original comment available on version: ru
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