The promo code was not added as a product of the process
Order from Opencart with a coupon. https://one-box.shine-bright.com.ua/admin/customorder/order/213743/edit/
The coupon was applied to the order, but was not added as a process product. As a result, the check is not fiscalized.
In boxing, the coupon was created automatically.
Original question is available on version: ru
The coupon was applied to the order, but was not added as a process product. As a result, the check is not fiscalized.
In boxing, the coupon was created automatically.
Answers:
This coupon was added to the process, as can be seen from the final part. You can also display the "Promo code" block to see
If you uncheck "For each process, create a new coupon with the type "amount" and apply to the process" then the coupon will try to be found/created and added to the process as a product
If you uncheck "For each process, create a new coupon with the type "amount" and apply to the process" then the coupon will try to be found/created and added to the process as a product
29.07.2021, 16:46
Original comment available on version: ru
Farkhshatov Rodion wrote:
The coupon was applied to the order, but was not added as a process product
Yes, I wrote that the coupon was applied to the order, but it was not added as a line, why? Previously, the coupon was added as a separate line - https://crm-onebox.com/ru/support/integration-with-onebox/7735-checkbox-ne-fiska...
Maria
OneBox production wrote:
If you uncheck "For each process, create a new coupon with the type "amount" and apply to the process" then the coupon will try to be found/created and added to the process as a product
Why, with this checkbox, the coupon is not added by the construction site to the process? The settings say nothing about this. This setting overrides the Add coupons to process? setting
29.07.2021, 17:11
Original comment available on version: ru
Farkhshatov Rodion wrote:
Why, with this checkbox, the coupon is not added by the construction site to the process? The settings say nothing about this. This setting overrides the Add coupons to process?
This is the logic of this checkbox - it creates a coupon and adds it to the process not as a separate line, but as a coupon to the process. The coupon was created and added, it worked according to the name of the checkmark
In addition, you refer to the question in which the coupon is a separate item in the products of the process and this was also an error for you. If you need the coupon to be included in the order as a discount, then uncheck the box that I wrote about earlier and the coupons will be included in the process as a discount, provided that they are of type P in the opencart
30.07.2021, 09:26
Original comment available on version: ru
Maria
OneBox production wrote:
In addition, you refer to the question in which the coupon is a separate item in the products of the process and this was also an error for you.
A string coupon is not a mistake. This is secondary. The main point is the fiscalization error through the Checkbox. With a coupon (a separate line and just a discount), the check is not fiscalized.
31.07.2021, 11:15
Original comment available on version: ru
Please give an answer why the process discount is not taken into account when fiscalizing
06.08.2021, 19:07
Original comment available on version: ru
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